Boscov's Department Store

Shopping for Christmas 2022 my husband sits on a recliner portion of a huge grey sectional. I walk over and he likes the look and the 10min. He sat in the recliner he agreed it would be nice for Christmas. We needed furniture however we were in no financial shape to make a purchase of the close to $4,000 prior to Christmas. We were told of the sale looked went home but went back. Would it fit ? Yes, it would.

Went Back to Boscov's long and short we used 2 credit cards to make the purchase because we felt as though Boscov's would not sell junk. We trusted a Department store that we grew up shopping in.

Furniture delivered, clicked together, any questions? No.

Next few days go by charger ports not charging. Furniture (recliners) badly leaning to one side the corner side , the other one with an arm connected to the console, when sat upon feels like you are going to fall through.

Well, needless to say the more time on the furniture revealed absolutely no consumer information. Sofa bed ( It is probably on that) guess again no manufacturer information..

Christmas comes and goes all back to normal, except for this huge bad decision. I Called a warranty center. If you did not buy the extended warranty on the day of purchase then we don't have your information. Why do you need a warranty on brand new furniture? Oh, now we know why? Bad marketing, manufacturing. I want to know who else bought this furniture and had no complaints? We cannot even get it apart. Husband called and complained they sent someone twice to fix the charging ports. None of the other issues are addressed. One serviceman also could not get the thing apart anywhere. I hate feeling like there is nothing we can do. There are others out there I know it. It's horrible. The weekly Boscovs adds make me want to vomit. Unusable, unforgivable, shame on you Boscov's. We want comfortable furniture to sit on. That's what we want. That's all we ever wanted! Every time we call it's more weeks to wait for someone who really fixes nothing. Ports still do not charge our phones and is really the least of the problems.