Giant Eagle

When entering the parking lot I got a text that I didn't need to check in that someone would be out to my car but I proceeded to check in anyways. The curbside pick up was full of cars about 7 cars waiting and only one worker. I waited a good 30 mins and some people who got to the parking lot before me were getting their orders first. I then called into the store to say I've been waiting a good 30 mins and that about 6 cars were waiting as well and that only one worker had to do all the orders I said not only am I waiting it's also not fair to that one worker who has to do all the work. The lady on the phone said she couldn't do anything that she had 3 call offs the lady one the phone was also nasty. She did say the worker would be rewarded I said that's good but also I'm a customer that has been waiting for 30 mins she said she could do nothing for me. So when the worker brought my order to my vehicle I had waited a total of 40 mins. I understand waiting at least 10 mins but when they said my order is ready I shouldn't have to wait 40mins.

I have been shopping at this store for 20 years but enough is enough. I tried to order some sausage rolls in the morning for the next morning (5 dozen) for the next morning and they said I could take what was out. The loafs of bread are getting smaller every time I go in and they usually have a hole going down the center. The last 3 loaf I did get were so salty I could not eat them. I go to the giant eagle at 3113 Green Garden Road Aliquippa, PA 15001 and they gave me my order and their bread was good and normal size. My second complaint deals with all the meat products. You buy a 3 pound roast and when its done cooking you get a 1 pound roast and 2 pounds of water. Its not just the roasts its every meat product in the store. I know you can make more money by selling water but it isn't right. The last thing Is the arrangement of the store that changes every time I go in there. Therefore I will be using the bakery in Aliquippa and do all my other shopping else where even as it will be a lot more driving.
Thank you for listening as a lot of my friends feel the same.
James Hodge