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CB Education and Training Penn Foster 925 Oak St, Scranton, PA, 18515, US
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Penn Foster
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Penn Foster

925 Oak St, Scranton, PA, 18515, US
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1:45 pm EDT
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Penn Foster - Email address removal

I have repeatedly submitted requests to unsubscribe my email address ([protected]@gmail.com) from Penn Foster online school. Initially I wanted information for an individual I was assisting, but they have gone with another school. Therefore, I am no longer interested in receiving their communications. I click on the unsubscribe button believing this will remove my email address, but it does not and I continue to receive unwanted emails. Each time I receive an email, I update my email preferences on the Penn Foster website and I continue to receive emails. At this time, the emails are now considered to be harassing. I no longer want to receive communications from Penn Foster and I would like my email address removed from their list serv, database, etc.

Desired outcome: Remove my email address from the mailing list

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Penn Foster - Online school program

On or about 1/26/21 I enrolled for online program mechanic program. I have since traveled outside of the country and do not my return, and was unable to attend the classes, I have not participated in any activities or classes or anything. I was charged a $75 amount on 02/25/21 according to my bank documents. I immediately put a cancellation so I wouldn't be charged any more money and was promised a refund from a rep at the school. Then later received an email stating I owed an amount of $149 which was split into two charges one being $75 and the other remaining amount is $74, now I was unaware of these charges being I had to ask for my contract to read it was never provided for me. The sign up process only provides a box to check off that you agree to the terms there is enrollment terms provided before signing.

Desired outcome: My desired outcome is to have the amount cleared out.

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2:16 pm EST
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Penn Foster - lessons and grading

Below is an example of the "teaching" at Penn Foster Teachers are just graders who have no knowledge of the lessons they are grading. Some lessons have not been updated in years. Many of the programs have some of the same "filler" material that has nothing to do with what you're studying. This is what I said about my grade: RE: grading Karen Huber [protected]-028005 I believe I completed the assignment as asked. Your comment shows that you are unaware of what was asked in the assignment. This is what the "grader" said: Comment [WU3]: The assignment asks for the first paragraph to focus on the solution to the problem. The second paragraph should focus on the benefits of the solution. This is what the actual assignment said: Section 1 • Facts and figures that define the problem (the cause) • Details that show the impact of the problem (effects) on Jack, Ruth, and the company Section 2 • The steps needed to change the situation • Reason to implement each step, including the benefits to your employees, your supervisor, and the company • Information about your role in the change could not upload .pdf files for illustration This school really needs to get its act together. I didn't write a remarkable PhD thesis for the project, but I did follow instructions. Thank you for your help.

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11:01 am EDT
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Penn Foster - scam/fraud/abuse

Anonymous writer: To all the public be aware!

Do not enroll at Penn Foster school they will scam your money and if you complaint put a summons on you for no reason by a Judge by the name of Judge Paul J Ware whom thinks he is Gods gift to humanity that no one should be allowed to touch him. He is not a very good judge and is a cheater and a liar and should not ever be a judge because he abuses the students at Penn Foster and collects money and charges them for crimes they did not commit. So beware of Penn Foster School. Do your home and by their own State Police's administrative department where I filed a formal complaint against this school and the Judge Paul J Ware out of Dunmore PA who thinks he is God and can play God on any ones life is a big fraud and probably that Penn Foster has set up to do their dirty work to miss use his power to scam and threaten many innocent victims like myself for no reason to extort money from them. I suspect that is the set up with Penn Foster and this Judge Paul J Ware to extort from out of state students thinking because they don't no the PA state laws that they could attack many out of state students fraudulently. So if anyone has experienced this type of criminal activity while enrolled at Penn Foster do not hesitate to file a complaint. And for those of you thinking about going to Penn Foster these people are criminal do not ever bother to even go to their school a very bad choice!

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Don't Need Advise
Scranton, US
Jul 21, 2013 11:41 am EDT

I already have a very good education from a very reputable school that understands the value of education and the value of good communications skills which obviously this school does not have and nor does it have any high scale qualities either only bad teachers and employees that only are there to serve themselves. As I see it, it seems to me that you could use a good education also as your English and grammar does need a bit of brushing up! Why don't you look at yourself in the mirror and ask everyday why I am here? Is it to blame others that you do not know anything about and or their situation or are you here on earth just to get off giving bad suggestions. Why don't you take my advise and don't give any! If I need your advise I will ask for it but in this case I didn't! Why don't you do some research and look at all the complaints they already have against them for scam and fraud and abuse. I believe these are innocent victims of Penn Fosters. Oh and go and get yourself a very good English teacher while you are at it! You really could also learn some manners!

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7:52 am EDT
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Penn Foster - abuse!!!

Penn foster school a big scam! Do not attend! Russell day education chairman is a bad director and also their student serive is bad and gives bad and abusive service revokes students in the middle of the course for no reason even when the student are making a grade of 3.0 average and accuses students for violations that they never did! Then they try to extort the rest of the money $640.00 and make you pay without finishing your classes! They have bad review from many other students! They will tell you also not to file a complaint against them even if you were wronged by them! That is against the law to intimidate some because they filed a ligitamate complaint against penn foster and the alleged people that did the wrong! Human relation commission of harrisbur, pa informed me that you most certainly have every right to file a complaintst against a business especially if you know you were definetely wronged in my case I know I was wrong by penn foster and their staff and their education department! But I will let the human commission and the better business bureau handle my claim! Anyone thinking of going to this school don"t! A very big mistake! And those that are their taking classes beware of russell day the bad education director chairman whom is a big jerk and big con man! And no respect for the students! But he and penn foster I can make sure will not get away with what they did! I want all of my personal information removed immediately! And the revoked status or I will give this school such a bad name that penn foster will loose their business and shut down in no time! Go to ashworth much better school and service is excellent! Penn foster is nothing but a big scam!

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Update by PENN FOSTER A SCAM!!!!
Oct 02, 2012 8:01 am EDT

PENN FOSTER IS A BAD SCHOOL!

THEY WRONGED ME AND THEY DON'T WANT TO OWN UP TO IT ESPECIALLY RUSSELLY DAY WHOM WRONGFULLY REVOKED ME WHILE I HAD 3.0 AVERAGE! ACCUSED ME OF VIOLATIONS IS NEVER DID AND THEY COULD NOT SAY EITHER WHAT I VIOLATED! HUMAN RELATIONS COMMISSION INFORMED ME I HAVE THE RIGHT TO FILE AGAINST ANY BUSINESS THAT DOES UNETHICALL BUSINESS PRACTICE AND TREATS YOU UNFAIRLY! SO I FIELD AGAINST THEM AS I NO I WAS INNOCENT OF THE REVOKED STATUS THEY FALSELY ACCUSED ME OFF! THEY ARE A BIG GOOD FOR NOTHING SCAM ARTIST! DO NOT GO TO PENN FOSTER! GO TO ASHWORTH MUCH BETTER AND THEY WILL TREAT YOU WITH RESPECT!BUT RUSSELL DAY IS A VERY BAD DIRECTOR AND A PATHETIC LIER AND HAS BAD BUSINESS ETHICS! THIS DIRECTOR RUSSELL DAY NEEDS TO GET FIRED! FOR ABUSE CHARGES!

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FIRE RUSSELL DAY PENN FOSTER!
Scranton, US
Oct 13, 2012 11:22 am EDT

TO PENN FOSTER:

RUSSELL DAY NEEDS TO GET FIRED FOR ABUSING STUDENTS AND ALL EMPLOYEES SHOULD BE TOO! THEY ARE ALL VERY ABUSIVE PEOPLE! BAD BUSINESS ETHICS AND BAD SERVICE! THEY WILL LOOSE A LOT OF CUSTOMERS BECAUSE OF THEY WAY THEY TREAT PEOPLE! STUDENT SERVICE IS ALSO VERY RUDE HANGS UP ON YOU AND TREATS YOU IN AN ABUSIVE MANNER! BE CAREFULL TO NOT ENROLL IN THIS SCHOOL! THEY ARE A BIG SCAM! THEY ARE CONS! THEY ARE RUDE! THEY ARE ABUSIVE! THEY WILL LIE AND CHEAT YOUR MONEY! DO NOT GO TO THIS SCHOOL! THEY HAVE VERY BAD REVIEW ONLINE! PENN FOSTER IS A FRAUD AND A BIG SCAM!

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Giggie Hamilton
North Augusta, US
Oct 02, 2012 7:54 am EDT

A lousy newspaper company, that has encouraged & supported racist business policies in the Augusta area; discriminating against minorities based on race & sex! The worst part, is their committment to allowing scam artists, illegal, unethical, and illegitimate/unlicensed businesses to advertise & post articles in their paper, scamming and conning unsuspecting customers, ripping them off or hiring them without pay! I don't trust anything written in The Augusta Chronicle, their news staff are incompetent, lousy reporters; constantly reporting news that DON'T effect or matter in the community, and always focusing on news that concerns white people & women.. For instance they avoid addressing topics of Corruption & Racism IN AUGUSTA or AIKEN COUNTY! They dropped the ball of the Augusta Fire Department Scandel: (News Article that took the N.A.A.C.P to get published): Committee to check fire department hiring practices & investigate RACISM:
Witness: Firefighter Rev. Dr. Franklyn Victor Beckles, Jr.
By Staff Writer Christine O'Donnell
Monday, April 12, 2012

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Penn Foster - scam

I am finished with all the classes in the Veterinary Technician Program. I only have a final clinical left to finish. Keep in mind, I could of finished this program in two years with ALL the hard work and hours I put in! My tuition is paid in full, and they have dragged it on for four years. The staff is rudem and they complain constantly about having to deal with Dr. Margi the head of the Vet Tech program. She is rude disrespectful and when I try to speak to some sort of deans office, they se nd me somewhere, yet it does not so anything, almost as if it does not exist. I have had my paperwork sent back 8 times, YES 8 times for my final practical for the most minimal things. Now ironically they are saying my Dr (my supervisors signature does not match? For REAL! ) Funny thi9ng is in 8 days they want me to pay a tuition extension, funny how they bringing this up. Then whe n I finally m ake some calls and complain after 4 years, they threaten to have me under a student code of conduct, REALLY? Because Dr. Margi seems to be the one who needs to be fired and reported to the AVMA! I google her name, and find out hundreds of students even thousands are receiving the same exact, rude, offending, harrasing e-mails as me, word for word. Like she just hits the send button to most of the students. Does anyone ever graduate from this program? I have done everything they told me, yet they always find something wrong, milk the money tree, well I am ot standing for it, I will file a lwsuit, anyone wishing to join me to fight for the education they deserve and paid for for a class action suit, please contact me. I will get the degree I earned, I will go to every t.v. station, my attorney, and the AVMA. Signed Furious!

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JUDGE PAUL WARE BEWARE!!!!
Saylorsburg, US
Nov 27, 2012 10:55 am EST

TO PENN FOSTER RUSSELL DAY AND JUDGE PAUL J WARE:

MY CASE WITH YOU ALL IS DISMISSED! NOT GUILTY! AND I AM NOT PAYING NOT A DIME OF THAT $400.00 PINK SLIP FINE! OF WHICH WAS RETURNED AND I WROTE YOU ALL UP TO THE STATE SUPREME COURT AND THE JUDICIARY COMMITTEE OF PA! CASE CLOSED!FOR GOOD!

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Penn Foster what a joke!!!!!!
Scranton, US
Nov 10, 2012 4:46 pm EST

PENN FOSTER IS A BIG JOKE AND A BIG FOR NOTHING FRAUDULENT SCHOOL!

They cancel your classes for no reason then send a summons on you if you try to confront the reason even if you know you did nothing they still try to blame you and charge court fees! These people are big time crooks! And they have a rude director Russell Day and many of the instructors are the same way rude, nasty, mean, sarcastic, thinks that they are some big time school or something. Their books are skimpy and looks like third grade highlight magazines! For the price you pay the service you get is totally pathetic! And when you complain they will send you summons by a very mean and nasty judge by the name of Paul J. Ware out some skimpy small town name Dunmore PA and try to put a false charge against you! But they know they can't because it is against the law to falsely accuse or charge someone and if you try to protest this mean nasty rude judge will tell you he will have you arrested no matter what even if you did not do anything wrong! I had a 3.0 average too and almost finished the class when they all of a sudden for no reason did this to me. I paid in time too! I followed the contract by the book! But still they accuse me I didn't! Then there are those that if you complain will go against you but this is a complaints board and I am a pissed off consumer! So I am complaining! Freedom of Speach to exercise your rights for the abuse you get from this stupid school! ANY ONE CONSIDERING THIS STUPID CORRUPTED SCHOOL DON"T PLEASE DON"T! AND BEWARE OF JUDGE PAUL WARE OF DUNMORE PA! HE SHOULD HAVE HIS CREDENTIALS REVOKED AND SO SHOULD RUSSELL DAY! FURIOUS! And all their instructors Larry Pierce, Bob, Jim, Russell Day Chairman all do not have any business ethics or have any good manner! They all could use a 101 course on behavioral science and communications skills!

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trihopegroupthg00060
Millersville, US
Apr 08, 2011 2:25 am EDT
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I am at exactly the same place in my studies that you are, just today I decided to quit! I may never get a diploma, but I have earned my degree, all 73 credits! And I have the transcript to prove it! I have been waiting since October for her to approve me for my 2nd practicum, I came to the conclusion that it will never happen, I'm done! I have also contacted an attorney, I personally am suing the school/Margi and starting a class action suit as well. My email is deanna.trihopegroup@gmail.com Please contact me, I would love to compare stories.

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12:00 am EST

Penn Foster - Payments of tuition!

I made a payment online with the card u.s. bank gave me it contained my routing and savings account number. I made a payment on 01/27/2008. In February I reviewed my savings account and the money was never taken out. The payment was posted on 01/28/2008 the email sent to me stated my payment was posted so I reviewed the card number on my savings account and my bank statement and it did not match. I than called Portland oregon U.S. bank center and they stated they sold that number to someone. this was on a Saturday 02/02/2008 I learned of this. I than dropped in person to U.S. bank Sunday and showed them the card they gave me and the bank statement and asked them what do I have to do to correct this I also took 60.00 out of the savings account. They said the account number was sold meaning my information including my wife who is a foreign citizen was sold.

They told me there is nothing they can do so I got 2 money orders for 29.00 payment tuition and sent them a letter asking Penn Foster how come you posted payments when no money was taken out? In my exp. with other dishonest companies they like to sell your account # taking money and keeping you in debt collections two for the price of one. By the way my next payment is not due till 02/10/2009. I paid 1 year in advance quiet a little scam acting like you are not getting paid and turn it over to debt collectors at the same time receiving payments!

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Theresa Krause
Crystal lake, US
Dec 03, 2022 5:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I paid my tuition in full and now for some reason you Penn Foster wants me to pay for it all over again in order for me to be able to finish my courses. I feel this is totally unfair as I have paid you guys my debt and never recieved my diploma as I was unable to complete my classes.

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Juanviamonte
US
Jan 11, 2020 9:47 pm EST

I dont understand how I own so much money if I dont even have money I try too cancel my account but it wouldn't let my log in I think that's pretty ridiculous

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scamedagainbyarcho
US
Nov 30, 2019 9:37 am EST

I tried to cancel my courses when I found out that it wasn't really an accredited school. https://www.consumeraffairs.com/education/penn-foster-high-school.html

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MeganBitTheBigOneTryingToGetHerMoneyBack
US
Oct 26, 2019 11:52 pm EDT

I cancelled over 2 weeks ago. I was told I was going to have the money in 5-7 days. Um, it's been 2 weeks! I'm out of freaking work and need my money. I call and get told my bank has it. Bank doesn't have it. Ready to get my lawyer involved in this. I WANT MY MONEY BACK NOW. IT'S MINE NOT YOURS. IT'S MONEY I OWE MY MOTHER SO WE CAN KEEP LIVING.

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Diamond Alexander
US
Oct 22, 2019 8:55 pm EDT

How do I cancel my online account and courses? I've emailed and contacted every number but I still can't cancel my account

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jennifer broughman
US
Jul 13, 2019 8:15 am EDT
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everytime i try to login it says file not found

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Sarrah Pitts
Stockton, US
Nov 01, 2018 5:44 am EDT

I have decided to go to another school so please cancel my enrollment and refund my $39.99 please and thank you.
I do not own a computer I thought I could do outline but it's online so please cancel my enrollment and refund my $39.99 please my student number is [protected]

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mary ogletree
US
Aug 20, 2018 6:48 pm EDT
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student ID [protected] mary ogletree I want to drop the program because I cant get into the students portal it want let me do any assignment so I just want to drop out completely I have wasted a lot of time trying to do the work and I cant get to it thank u mary ogletree email mogletree09@gmail.com

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Anastacio Cabrales
Walnut, US
Feb 13, 2014 12:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

On 12/13/2013 I called PennFoster to cancel my Bookkeeping course which I never started since I was out of the country. After paying a $50 downpayment and 5 monthly installments of $45 each, I called them and confirmed with an email my desire to discontinue the course. They said I was entitled to a refund of $48 which I would get within 4-8 weeks. It's exactly 2 months (9 weeks actually) today and I still haven't received my refund.

I called them several times and I would be on hold for 10-15 minutes. The lousiest customer service I've ever known! I called them again today and the lady said the check has not been mailed yet and when asked why, she said she doesn't know. That's all she could tell me - she doesn't know.9694e

Let this be a warning to current and future enrollees in this school - better be careful when dealing with Pennfoster - they're out to get your money.

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school user
US
Feb 06, 2016 3:52 pm EST

How long after you pay the debt collection agency does the classes start back i payed and they still haven't started yet?

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