Taco Bell

What is up with your management at this store? How can you support kids going to college if you will not follow your own rules? Joe has asked for availability for work hours. He has been made well aware of our son's work availability due to him still being in high school. The work availability was requested by your leadership only for them not to follow it. What type of leaders do you have that can't even follow their own rules? Then when you call joe out on it, he buckles. I strongly feel that your leadership at this location is failing your corporation and community. This is our son's first job who has always loved taco bell. It is a shame that due to the leadership of this location he now believes that work is a joke. Every time we stop to either pick him up or drop him off there are long lines due to slow service both inside and out is awful. Then when we do pick him up, we have to wait 15 to 30 minutes for him to be released. Just because your management won't take the seconds to release him. You should bill your management for the time the employees spend standing around after they are done with their shift waiting on these so-called leaders to let them punch out. Also, side note why do you not give your employees free lunch meals if you work a set amount of hours when you have it posted around your store that employees receive a free meals as an incentive to hire new employees? No action has better be taken against our son for us calling out your leadership. I strongly urge you to address the issues at this location and make whatever changes you deem necessary to make this location run better and have leaders that your company can be proud of.

I made an online order on 12/17/20 and never received it. I went to pickup my order and was told the store had lost power. My order was for $58.59. I was throwing a party and had to go somewhere else in the last minute.
I would like to be refunded.
Thank you