Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Firestone Complete Auto Care 22 Dowling Village Blvd, North Smithfield, RI, 02896, US
Firestone Complete Auto Care company logo
Firestone Complete Auto Care
reviews & complaints
Firestone Complete Auto Care company logo

Firestone Complete Auto Care

22 Dowling Village Blvd, North Smithfield, RI, 02896, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 6:00 pm
Sun
8:00 am - 5:00 pm
ComplaintsBoard
A
10:44 am EST

Firestone Complete Auto Care - manager mike manfredi

I had a flat tire that needed repair, stopped in Firestone Complete Auto Care at 22 Dowling Village Blvd, N Smithfield, RI 02896 on Thursday, November 30 2018, and spoke with Jeff who said I would need to schedule an appointment and the first appointment he had which was Saturday December 1, 2018 at 2:00pm. I brought my car in at 1:50pm on Saturday, December 1, 2018, checked in with Jeff and he said they were taking the car right in...I waited for 40 minutes and my car was not taken in the shop yet. I then went to the desk and spoke with the Manager Mike Manfredi, and I said I made an appointment yesterday for 2:00pm today and they still haven't taken my car in...Mike Manfredi replied look lady your giving me an attitude so I'm not going to tell you when we are going to service your car. I said I was not giving him an attitude and Mike Manfredi said well I cant tell you when they are going to service your car but it will be today. Mike Manfredi was extremely rude, never apologized for inconvenience of me waiting all that time, so I took my keys and said to Mike Manfredi I will bring my business elsewhere, and he responded fine you do that...I will never bring business or be a customer to this location ever again...Horrible service, rude unprofessional Manager.

Read full review of Firestone Complete Auto Care
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.