Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Retail Stores Spirit Halloween 6090 Garners Ferry Rd, Columbia, SC, 29209, US
Spirit Halloween company logo
Spirit Halloween
reviews & complaints
Spirit Halloween company logo

Spirit Halloween

6090 Garners Ferry Rd, Columbia, SC, 29209, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.spirithalloween.com
Phone number
+1 (866) 586-0155
Category
Retail Stores

Spirit Halloween reviews and complaints 1

View all 117 complaints
ComplaintsBoard
M
1:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Spirit Halloween has left an official reply on this complaint.

Spirit Halloween - Gremlin 0-6 month costume

We ordered a Gremlin costume for our baby girls first Halloween and the head was missing. When we tried to go exchange it they told us that we could not, so we asked them could we get the head that was supposed to come with the freaking costume and they said they don't have anymore. We cannot even get a refund. They are very unprofessional and tell people not to open the bag to check if all the parts are there until you buy it. Which is so freaking backwards cause we cannot exchange it nor get a refund. So my daughter no costume

Desired outcome: Costume for her first Halloween

Read full review of Spirit Halloween
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
Spirit Halloween representative's response
Nov 14, 2021 4:56 pm EST
Spirit Halloween customer support contacts
Phone numbers

+1 (866) 586-0155

+1 (609) 645-3300

Address

6826 Black Horse Pike, Egg Harbor Township, NJ, 08234, US

Website

www.spirithalloween.com

File a complaint Write a review
View all Spirit Halloween contacts
Good afternoon, We are sorry to hear about your in-store experience. Your feedback is important as we are always striving to improve our guest/employee experience. Thank you for bringing this to our attention! Please reach out to us privately at guestservices@spirithalloween.com with your contact information and store location that this occurred at, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.