Family Dollar reviews and complaints 1
View all 2297 complaintsFamily Dollar - customer service
First I want to say the lady Amanda that cashed me out on this night of 2/22/20 was super nice. Very professional I am sure she will inform you of the other employees behavior and actions toward customers. Amanda did not approve of her actions and the things she was saying. This is the third visit I have had the displeasure of hearing this woman on personal calls. Being very loud using profanity and talking about customers when they leave the store. I have witnessed her calling customers meth heads and thieves. The first time she went as far as calling the police after they left and the police stopped them and they had nothing they had stolen from the store. That was her first week there. I am appalled at the employee you have representing your company. I went into the store # 00047 on 02/22/2020 receipt # [protected] and I spent 96.55 and I was cashed out at 22.04 hundred hours. Every time I shop in this store I spend $90.00 to $120.00 and I shopped there at least 2 times a month. Tootie Romaines Earle can vouch for that. It was my last time with this employee there I will spend my money at Walmart or Roses before I get embarrassed and humiliated by anyone. This girl whose name I do not know 1 st was on the phone with personal calls a man 1st she called him baby and stated they could't wash dishes until it dried up some and thanked him for washing clothes. She called him baby and the second was a girl who bought a washer from a furniture store and was pregnant. Because they talked about her due date and that the girl should announce she is pregnant on Facebook live. Anyway I was on the back aisle at the laundry soap. The rude employee was too but at the other end. Very loud she stated to me it;s 10 until 10 I suggest you take your cart up front to be checked out because we like to go home to sometimes. I said okay. I went around the long way to get Clorox and ice cream on my way. She said very loud you have a lot if you want to purchase what you have you have to go up front now because we will not cash you out at 10;00. She was loud and rude other people in the store could hear her. I was embarrassed humiliated and about in tears. I just went to the check out. Amanda cashed me out and the entire time this other person was making remarks we cant do anything until this customer is gone. Its going to be late when I get to [censored]ing leave. [censored] I m sick of this [censored] I can't do anything until she;s out of here. A car pulls up and people were walking outside at 9.57 pm. She said they better not come in here they won't get waited on no hell no I will not do it they best not come in here. Amanda was shaking her head in disbelief at how rude and loud she was. I work with the public everyday I can't talk to our customers that way I wouldn't the customer pays the bills for us. They pay yours and her bills as well. Maybe you all should have better hiring ethics. I hope you will stop this behavior and these people from costing you more than it's worth Good Luck as long as she is there I will never shop there again
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