Menu
For Business Write a review File a complaint
CB Retail Stores Family Dollar 3299 Lantana Rd, Crossville, TN, 38572, US
Family Dollar company logo
Family Dollar
reviews & complaints
Family Dollar company logo

Family Dollar

3299 Lantana Rd, Crossville, TN, 38572, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
C
6:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Family Dollar - I tried to return something and cause the employee didn’t know how to do her job she banned me and said I was commiting coupon fraud!

Today I went to purchase a few items for my mother in law! Not only did some of my coupons not attach but she said I got the wrong stuff and paid to much! To return it! Ok I sent my husband in because the baby was screaming in the back seat! He comes back out says the employee accused him of coupon fraud? Obviously the employee don't know how to highlight and deduct the coupons off the receipt! Said my refund was more than I paid! Duhhhhhh you take the coupons off! Well I go in and she tells me the manager is calling corporate blah blah! Ok so now I never shop at family dollar I was gonna start, but all my and my husbands family on lantana do! But not anymore! Just because she dont know how to do her job you do not accuse ppl of couon fraud! I've returned things many times before! You highlight and subtract common core math if you made it past kindergarten! I meed someone to call me asap! I can see why family dollar is going out of business their customer service sucks!

Read full review of Family Dollar
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.