Tuff Shed reviews and complaints 1
View all 64 complaintsTuff Shed - 10 x 12 shed
Poor Quality, incomplete work, wrong door swing, missing parts should pretty well cover the product from Tuff Shed. The roof sags badly in the center because the walls were not held at dimension so they bowed out causing roof to sag. Windows out of square, door swings the wrong way, missing gable vents, building out of plumb. I have been trying to get them back out to fix the issues for over 4 months. General Manager ensured me it would be taken care of in less than 6 weeks, what a joke. I have contacted the BBB and the responses to BBB from Tuff Shed were completely false, they said they had been in contact which was not true, the next response was they were calling me the next day the GM had been out sick. I received that email on 12/11/19 from BBB it is the 17th now and I still haven't heard from them. I can't imagine managing a business like they do. They need to reorganize from the top down, maybe then you may get someone qualified. I am through trying to get this resolved next correspondence to them will be from someone else.
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