Captain D's reviews and complaints 1
View all 609 complaintsCaptain D's - megan
We had a four piece chicken meal coupon. Megan would not let us use it for the battered chicken due to "food costs" even though they are the exact same price on the menu. Also while we were there the people who ordered before us, their food order was wrong. The people after us their food was incomplete because they were out of items. Customer said "they were out of everything I wanted" as he sat down. While we were eating another customer came in from drive through stating her order was incorrect. However, Jacob was very helpful at the register despite our frustrations. The only reason we stayed was because of him.
The complaint has been investigated and resolved to the customer's satisfaction.
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