Menu
For Business Write a review File a complaint
CB Car Dealers American Car Center 6400 Winchester Rd, Memphis, TN, 38115, US
American Car Center company logo
American Car Center
reviews & complaints
American Car Center company logo

American Car Center

6400 Winchester Rd, Memphis, TN, 38115, US
Learn how the rating is calculated
4 complaints
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
9:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
T
7:46 pm EDT

American Car Center - The closing of all locations and not letting customers know or holding up the contract with them for the 3 year warranty on the cars

Date 28th 2023 American car center closed all locations and not warning the workers or customers leaving us left in the dark about our cars the contract has been broken and what about our 3 year warranty we was promised we don’t know who to pay I’m always on time with my payments so where does this leave us will we return a new contract or what

Read full review of American Car Center
Hide full review
ComplaintsBoard
T
9:28 am EST

American Car Center - 2015 kia soul base

I got my car from American Car Center November 2018. I have had problems with them every since. They lied about the total amount that the vehicle was worth. I have had 3 recalls on the vehicle oh and the engine went out. I had to take my car to Kia and have them put an entire new engine in it, which took up 2 months of my time. Two days ago I went outside to start my vehicle. It wouldn't start… I called American Car Center and they told me they couldn't get the gps to connect to restart my car. My car has been unable to start and they have been unable to start it for the past 2 days. I was informed that the 3rd party company that they use for their disable/enable option system was down and they couldn't start my vehicle neither. I will be contacting an attorney today and proceeding with a lawsuit. Worst company ever. Never get a vehicle from them!

Read full review of American Car Center and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lurean Brogdon
US
Jan 29, 2022 9:10 am EST

Would love to add to your lawsuit. They are just disgusting and I wish that I had known what they were all about. I can't seem to get out of this lease. I am actually losing income from having this car. I can't keep up with my other bills. The turning on and off of the vehicle, while I am traveling between states to deliver essentials to customers is costing me income and employment opportunities. I have already been let go once because of attendance when I couldn't get to work for not paying that day they disabled the car. There has got to be some way to relieve myself of this tiresome burden. Any help you can offer up would be greatly appreciated.

ComplaintsBoard
D
8:10 am EDT

American Car Center - Automobile

Bought a car from them as purchase, was not I formed it was a lease, also tube down payment was doubled. Paid it off, then was told it was a lease, to buy the car would need 3000 more, informed them It needed Bout 2000 dollars to fix it let them know, w ok old pay it off with retirement money if i decided to keep it she said okay. Last night they came hooked up to it pulling it from the back tearing out the cou t end (really dumb people) didnt really want it was just trying to work with them, already paid the lease off (more than it was worth. THESE PEOPLE ARE LIERS A SCUM STAY AWAY FROM.

Read full review of American Car Center
Hide full review
ComplaintsBoard
A
10:40 am EDT

American Car Center - Service department and customer service

To whom this may concern my name is Annette I have had my car for a year and 6 months my car has been in the shop for 2 weeks cause the engine went out I didn't have no problems until they shut my car off when my daughter was driving leaving her in a bad area on the side of the street I paid what I owe to them and I still don't have my car American car center is unprofessional they get your money and still don't have my car I have to pay gas money out to get back and forwards to work this is unfair to all customers who get cars from them to be treated with no respect

Read full review of American Car Center and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lurean Brogdon
US
Jan 29, 2022 9:11 am EST

any way we all can connect and see if we have some options for filing a lawsuit to be let out? I am totally disgusted and can't seem to find a way to get out of this lease. It is a trap for sure.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.