Petco

I was in this location and a woman named Krys was checking me out, she had her mask on but below her nose down to her mouth. I asked her to please pull her mask up while checking me out and she stated she was the store manager and did not need to, she makes the rules. If I felt uncomfortable I could take it up with customer service but she is the store manager. I felt disrespected that for an entire minute you are checking me out you can't have the decency to just pull your mask above your nose? I am immune compromised and susceptible to Covid.

The store manager belittles employees in front of customers. I was checking out and the manager named Krys on her name tag came out of the office yelling at the cashier saying "you have a phone in your hand, use it for what's it for" this poor girl had a line of people and the phones were ringing off the hook with no help at all. She asked for help and the manager said she was busy and went back into the office and slammed the door. The employees do not look happy like they use to, I wonder if everything is ok? It seems like a hostile work environment. I will no longer be shopping there until she is gone

I was at your store in Nashville (Bellevue). There was a woman there and she was so rude and hateful. She first caught my attention when I heard her talking to her staff and being very aggressive. I acknowledged that but continued shopping. She approached me and asked if she cold help me find anything. She was very polite at that point and I told her I was looking for a doggie toy that my dog loved. I didn't know the name brand or any thing so I tried to describe it. Her entire attitude changed and she got short with me and I felt like the employee she was yelling at. I wanted to say, Look here I don't know who you think your talking to, but I just said it's ok I'll just keep looking. I was so angry I couldn't even confront her. I looked at her name tag but I don't remember her name. It took me two weeks to calm down to be able to write you. I think her name was Krystal or something similar. I don't want a response I just had to get this off my shoulders.