Menu
For Business Write a review File a complaint
CB Retail Stores Goodwill Industries 3910 Far W Blvd, Austin, TX, 78731, US
Goodwill Industries company logo
Goodwill Industries
reviews & complaints
Goodwill Industries company logo

Goodwill Industries

3910 Far W Blvd, Austin, TX, 78731, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
Thu
9:00 am - 9:00 pm
Fri
9:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
T
8:04 pm EST

Goodwill Industries - customer service

Your employee Cherie walked up to me and told me she was not going to check me out. She did this very loud. She would not tell me the reason why. She then tried to tell me I was making a scene. I shop on your stores at least 4 times a week and I spend $300 or more everytime. I am a stylist and I exclusively shop in your stores for my clients. This is not only a total inappropriate situation, it is completely uncalled for. That woman embarrassed me in front of my son and other customers. I left your store in tears. What will be done about this? Perhaps she was having a bad day but guess what... I am too and that does not give her any grounds to treat me so poorly. She was a bit scary as much as she was uncouth. I would like to know what will be done in order for me to go into any of your stores again. I donate to your company almost everyday... now I cannot dupport your business. This is so very upsetting. I style Austin's up and coming and I do not want to share this situation at hand. My husband is a lawyer and I will be speaking to him when he gets home. This is not what my community needs either. My son is confused as well. This was over the top and will damage me for quite some time... I support your company with my Non Profit Organization so this will effect me on many different levels. I hope this can be handled in order for me to ever step foot in one of your stores.

Read full review of Goodwill Industries
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.