Denny's

I don't know Pauline is a real name because security guard told me that she would not tell me it my complaint on 12 11 2019 6:15 am I came in to grab me a bite to eat like I normally do I stood there for about 5 to 10 minutes DeSoto acknowledge me she made eye contact with me she was standing over there at the bar talking but no help so I decided to grab a seat myself at the bar still no hello the welcome to Denny's no greeting or nothing so I got up and went to the booth to sit so I can watch my car I noticed it was a man sitting right beside me in the other booth a older man black man that Pauline was talking to for quite some time so I say okay maybe when she get done talkin maybe she can hand me a menu and help me out nothing she literally walked right by me no eye contact went right by me and went to the other table with an elderly couple was white couple so I waited I waited to see how long will it take to her to greet me and hand me a menu . No menu no greet so the elderly couple was noticing that I was getting frustrated I kept looking for service so about the 10-15 minutes with no help no greeting no menu I decided to leave . So I stopped by 12 13 2019 at 5 25 a.m. just to see how long it would take her to greet me and knowledge me no Greeting no knowledge rite aid what she did do the couple that was sitting in the booth in the front got up but they order ready to pay that remind you I was already standing there for 5 to 7 minutes waiting on the Greeting and knowledge welcome to Denny' but nothing so Pauline is coming like I said before I don't know if that's a real name security guard give it to me . So she helps the customers that just finished eating now finally she finally got to me so I order a cup of coffee Paulina said it's cheaper to go and get the coffee next door this is expensive here I told her I won't have coffee here because I wanted to see how long it would take you to greet me because when I came in the other day you didn't notice me at all after 20 minutes of waiting she stated she scene me an the table I was sitting that wasn't her the table so I asked her what about teamwork she stated its one of me . So she goes back and makes my coffee now remind you she didn't ask me did I want any cream no sugar no nothing so she brings out my coffee and I asked her I said I'll get any creamer and sugar she said you didn't ask so she go back and get my cream and sugar but didn't bring it to me she called the security so security came in there and ask her what was she calling for and she handed the security guard to cream and sugar tell security guard bring my cream and sugar in his hand I said can I get it back please . I just think that service should be terminated she was very unprofessional she was rude she had a I don't care attitude as a older person in that sad long she work for Denny's I will never spend my Visa Mastercard with Denny's ever my life I don't even know this she do something to my coffee so I just wasted $2.48 on my coffee is about to be thrown away can somebody please contact me at [protected] I am very disturbed about this matter this is second time she was rude to me and I wonder what's going to be done about the situation because she do it to me she would do it to others my, name is Brooks birdow not Willie o Denny's restaurant 8607 order #212655