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CB Restaurants and Dining Chicken Express 1021 W Belt Line Rd, Desoto, TX, 75115, US
Chicken Express company logo
Chicken Express
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Chicken Express company logo

Chicken Express

1021 W Belt Line Rd, Desoto, TX, 75115, US
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2 complaints
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Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
D
3:37 pm EDT
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Chicken Express - I ordered two piece fish meal. I ordered extra hush puppies.

Older two-piece fish meal I was given three piece fish meal. No fries. I thought fries came with the order. I ordered hush puppy as my side I had it in the box when I got it when I took it back to correct the order that I had a two-piece meal they insisted I keep the third piece fish that's not my mistake my price to pay. They also took my three hush puppies that I had ordered extra as my side very disgusted.

Desired outcome: They need to say the order back to you. I kept telling them two piece fish

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2:35 pm EST

Chicken Express - Service and food quality

The night before thanksgiving my family and I decided to stop and get chicken.
The line was pretty fast but whenever I was supposed to recommend food I was told I had to wait 3 minutes and pull up.
Took about 25 minutes!
Our food wasn't fresh we had a large family meal our fries were old cold and family okra was definitely old and mash potatoes were cold
I didn't even want to ask for a manager because I felt they'd lie about everything

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