Taco Bell

My wife and I went to the Taco Bell, The line to order through the drive thru was long so we decided to go inside. The line inside was not any better it was about 6 to 8 people deep, so I ordered our food off the Kiosk. I requested extra cheese on 2 sft tacos and 1 quesadilla . I did not get it, One of the tacos was so over cooked it was like a chip. To add to this the food took almost 20 minutes to get out to us. They forgot to give us our drink, and it took my wife asking for it to get the drink.