Embassy Suites reviews and complaints 1
View all 80 complaintsEmbassy Suites - dirty hotel
Embassy Suites in frisco texas is an over priced hotel that reaks of mismanagment. the hotel is infested with unwanted critters mice, rats, cockroaches, and bedbugs. the food that is served at the resturaunt is awful and I guess it goes along with the horrible managment. this hotel is only 6 years old and was built from the ground up. this property should not have these kind of issues only being 6 yrs old. the happy hour with free cocktails is about the only pluss to this place, although the snacks they serve at the hapy hour are all contaminated with mice and rat fecal matter. so eat at your own risk. if you are considering staying in Frisco TX you should probably check out the many other options the city has to offer. if you must stay here you now know the filth you will be staying in.
The complaint has been investigated and resolved to the customer’s satisfaction.
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