Menu
For Business Write a review File a complaint
CB Grocery Stores and Market H-E-B 613 S Expressway 83, Harlingen, TX, 78550, US
H-E-B company logo
H-E-B
reviews & complaints
H-E-B company logo

H-E-B

613 S Expressway 83, Harlingen, TX, 78550, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
6:00 am - 11:00 pm
ComplaintsBoard
S
12:26 pm EST

H-E-B - Employee behavior

On 02/04/2024 I checked out on the self check out at your HEB store located at 613 s. Expressway 83, Harlingen, Tx.. I believe store #02/291 from the receipt. It has check out 92. I was approached by your employee after I asked for assistance. Her name Brenda after I asked as she was not wearing a name tag. This employee was very confrontational and rather arrogant. I am 77 years old and was offended by her behavior towards me. After having trouble with the check out I asked to have my purchase cancelled. She completely ignored me and proceeded to charge me for the item. This is not contusive of customer service. What's even more alarming is that she was training another employee.

Desired outcome: That the employee be made aware of how her behavior affects customers and for you to take whatever action if any you need to take.

Confidential Information Hidden: This section contains confidential information visible to verified H-E-B representatives only. If you are affiliated with H-E-B, please claim your business to access these details.

Read full review of H-E-B
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.