Baymont Inn & Suites reviews and complaints 1
View all 213 complaintsBaymont Inn & Suites - Service not rendered
I had 2 rooms reserved at the Baymont Inn next to Houston Airport.
When I entered the lobby, a voice talked to me. The receptionist was in a dark corner of the counter, sitting down. She started giving me a hard time because she said that I did not reserve nor pay for 2 rooms. I had reserved thru priceline and the 2 rooms were on the same order number... After she asked for a deposit ($50 per room), after she asked for my driver's license. Finally she did find the second room... Asked for a passport... I said that I was not happy with the service. So she decided not to "check us in"... She gave me back my credit card and my driver's license and refused to go forward. Fortunately because when I after reading the complaints on baymont inns on the web... A lot of stories like mine... And dirty rooms.
So we left, we never slept there. The service had been paid but never rendered... no manager would anser the phone and Wyndham Customer Care was of no help, talked to the receptionist who added more lies to the story. It is a shame that your good name is on the front of the building!
Desired outcome: refund of my rent. I try Priceline but it is a responsive as you....
Latest Baymont Inn & Suites Reviews
Baymont inn & suites 5205 Northwood Dr, Anchorage, AK 99517 Anchorage Alaska Unrequested reservation cancellation Issues with the room card/ pets too Service Baymont Inn in Springfield, IllinoisGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!