Burger King reviews and complaints 1
View all 4590 complaintsBurger King - Manager service and incorrect change being lied to and accused of lying
I just went to my local burger king on 45 north by tidwell in Houston Texas and ordered 2 plain original chicken sandwiches and 2 large fries and didn't get a total from the person who I gave my order to, just a mention about pulling forward to 2nd window. I gave the so-called acting manager some Hispanic looking guy in a black shirt a $20 bill and he gave me 2 $1 bills in change and no receipt, I didn't immediately think anything about it I just put the bills in my pocket with the rest of the change from the $100 bill I broke at fiesta 1 exit away at airline rd. I received $65.65 from there so I had 3 $20s and a $5. He brought the bag of food to the window I gave it to my wife and then pulled up a little bit and my wife said the 2nd fry was not in there, I u-turned right back to the drive thru but a yellow jeep wrangler was getting there order as soon as they left, I let the guy know I'm missing a large fry he told me that I only ordered 1 fry (yeah because me and my wife always share fries but not the sandwich) so he argued with me that I didn't give him a $20 and it was an older $20 not a new one either. I asked for what I ordered and what I obviously payed too much for. I was lied to disrespected felt like I just gave money away, I really need this issue resolved, I never have a problem with the daytime manager. [protected] Brian
Desired outcome: My money back and the manager reprimanded
Latest Burger King Reviews
Food Terrible customer service skills Disrespectful Manager Carmia Clements Cleanliness 2/1/2" curvature black piece of plastic found in my burgerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!