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CB Flooring Installation Lumber Liquidators 2227 Gulf Fwy, League City, TX, 77573, US
Lumber Liquidators company logo
Lumber Liquidators
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Lumber Liquidators company logo

Lumber Liquidators

2227 Gulf Fwy, League City, TX, 77573, US
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1 complaint
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Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
10:00 am - 5:00 pm
Sun
11:00 am - 5:00 pm
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3:40 pm EDT

Lumber Liquidators - Full refund

First, the floor was installed by LL Flooring in August 2020. Second, I told the salesperson I have dogs and live directly on the water (Texas Gulf Coast). It is very humid here year round. The salesperson DIRECTED ME TO THIS PRODUCT.

After installation, I noticed small dents throughout the "new" floor. After one week, I noticed scratches from my dogs. After 6 months, I noticed the edges of multiple boards had turned black from mold. Now after 9 months, there are more boards with mold. I filed a warranty claim. The installer came out and said the mold was my fault. First he claimed I was using too much water when mopping the floor. Then he tried to tell me my dogs are peeing in the house. They are not. I live here, I know. Honor your 100 year warranty! This floor is defective. Period. It is less than a year old and has dents (from your installers), scratches galore (from my dogs), and now mold. A light weight card table with rubber feet even scratched this floor. I want a FULL REFUND. The floor was glued down (based on your recommendation) and will no doubt be costly just to remove.

Customer number: 8859154

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