Menu
For Business Write a review File a complaint
CB Automotive Financing and Insurance Toyota 1547 South Stemmons Freeway, Lewisville, TX, 75067, US
Toyota company logo
Toyota
reviews & complaints
Toyota company logo

Toyota

1547 South Stemmons Freeway, Lewisville, TX, 75067, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:30 am - 9:00 pm
Tue
8:30 am - 9:00 pm
Wed
8:30 am - 9:00 pm
Thu
8:30 am - 9:00 pm
Fri
8:30 am - 9:00 pm
Sat
8:30 am - 9:00 pm
Sun
Closed
ComplaintsBoard
D
12:54 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Toyota - dishonest advertising practices — quotes offered over the phone not offered at dealership

* these people are hustlers and snakes... stay away! *

My wife got a quote on a car over the phone from one of their sales associates. after the offer was made, she took our baby twin girls to the bank to get a cashier's check, and we drove 45 minutes to get to the dealership.

We show up, check in hand, and tell them exactly what we were told on the phone. they say, great, why don't you test drive the car before you buy it. and then, after my wife had driven the vehicle, they explain that they were not willing to honor the price they offered over the phone!

And then the sales manager proceeded to lie through his teeth, claiming the sales associate who made the offer "wasn't answering his phone". but the guy who made the offer was clearly in the building — we were told as such by other employees.

This was a massively painful ordeal, shuttling our baby twins around to get a cashier's check and driving up to the dealership, and we wasted four hours that I wish we could have back.

These people don't seem to care at all that they wasted our time.

They don't care that what they're doing is unethical.

And they don't seem the least bit troubled by the fact that they lied to a mother of twin babies to lure her into the building so that the sales manager would get a chance to hustler her.

These people have no shame, no scruples, and no dignity whatsoever.

Read full review of Toyota
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.