Ashley HomeStore reviews and complaints 1
View all 787 complaintsAshley HomeStore - Delivery fraud!
I will never, ever, ever shop at Ashley HomeStore in Lubbock again. Don't even waste your time going to look at buying anything in there bc it will take 6 months to a year to get it - if you ever do. The management is even worse than the 6 months (so far) that it has taken to get a bed that we paid for in full already. The managers like when you bring your kids in and they can get them all excited about their bed that will be coming in September, October, then November, or December and now maybe, just maybe... February. If I hear the phrase, "unfortunately ma'am, we can't do anything about it"- I'm going to lose my mind. Calling corporate doesn't help either. They gave me another random date (January 5th) and now say they have no record of ever saying that. Yelp and Google reviews will receive a good chunk of my time today and I am happy to give it, after this experience. The female manager is the one who told us December 29th and now acts like she has no idea what I'm talking about. WE SHOULD RECEIVE A DISCOUNT OF SOME SORT BC OF THIS. This is a horribly run business with a horrible manufacturer, too.
Desired outcome: Discount and apology
Latest Ashley HomeStore Reviews
Ashley's sells low quality furniture for high prices then doesn't honor their warranty promises Go elsewhere! Never buy from Ashley Furniture - Purchased in Edwardsville, IL Bait and switch scam on furniture Uggg. Old river houses...Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!