Menu
For Business Write a review File a complaint
CB Dental Services Monarch Dental 3303 Central Expressway, Plano, TX, 75023, US
Monarch Dental company logo
Monarch Dental
reviews & complaints
Monarch Dental company logo

Monarch Dental

3303 Central Expressway, Plano, TX, 75023, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
L
8:50 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Monarch Dental - service

In September 2012 I went in for a cleaning and mentioned a problem with sensitivity of a capped tooth. X-Rays were taken and I was told 3 of the crowns were bad and needed to be replaced. I had the work done that day and was told the crowns would be in within 3 weeks, since I had to go out of town the following week they had ample time. One of the temporary caps they put in came off that day and I had to go back and have it re glued. 3 days later it broke in pieces and it took the dental assistant 3 hours to make another mold, She was not a licensed dental assistant, she had to get a senior assistant to help make a mold. My appointment was set for October 8 to have the news crowns put in. I get to the appointment and was told one of the crowns did not pass inspection, they would call me when they came in. 3 Weeks later, no call, I called again, they still were not in. Today is November 14, I called again and was told they were in. NO ONE bothered to call me after spending over $4, 000 on this procedure. Like a lot of business's once they get their money they could care less. I will never go back Monarch Dental and will not recommend them to anyone.

Read full review of Monarch Dental
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.