LGI Homes reviews and complaints 1
View all 81 complaintsLGI Homes - Too many to list - customer service is the #1 complaint
We purchased our home in the beginning of 2016. It was a brand new home. After a few months living here I completed a form of issues we had with the home and turned them into the contractor manager. Every single issue was dismissed or a lame excuse was given. Now we are trying to sell our home and an inspection was completed. All the issues I pointed out, plus many more, are on this report. I sent an email to LGI last week and have not had a response. I just want them to stand behind their workmanship. I've attached the summary pages of the report. I've already spoken to both of our insurance companies about these issues, and they have both said that it is the builders responsibility to take care of them. These are issues that are builder issues. Since I tried to take care of this before the 11 months after purchase expired, I believe that LGI should still stand behind the issues. An inspector should be sent out that will not dismiss them with some excuse such as woodpeckers, or a light doesn't work all the time for cooling reasons, when all the other lights work fine, and a deadbolt should fit into the striker hole, but it is 1/2" lower than the hole. Please help us.
Latest LGI Homes Reviews
Employee: Steven Argo (Florida, Rolling Hill Neighborhood) My home in Brookfield Community in Falling Waters WV New home purchased 9/2023 LGI Homes House electrical and hvac and plumbingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!