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CB Car Wash and Detailing Zips Car Wash 6100 N Josey Ln, The Colony, TX, 75056, US
Zips Car Wash company logo
Zips Car Wash
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Zips Car Wash company logo

Zips Car Wash

6100 N Josey Ln, The Colony, TX, 75056, US
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1 complaint
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Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
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9:29 pm EDT
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Zips Car Wash - Continued to bill me after written cancelation

Back in November 2022 I canceled my VIP subscription in writing by email to Zip Car Wash LLC. I have their response confirming the acknowledgement of cancellation, but they continued to bill me. I continued to reached out to their office by email and phone communications since then. They keep telling me they are going to refund my money, but do not! I have requested to speak with a supervisor, but they will not comer to the phone, telling me the last person filed the refund incorrectly, three times now! I have tried to resolver this matter, but they continue to lie to me about refunding, but still have not as of 10/22/23.

Desired outcome: Refund of my $350.00 of provide 9 months of service that i was continued to be bill for.

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