Mercedes-Benz International reviews and complaints 1
View all 169 complaintsMercedes-Benz International - poor service and inattentive staff
I have dealt with sales staff and service staff at Ken Garff Mercedes-Benz of Salt Lake City and close to half of the people I've dealt with have a bad attitude. if you look up their reputation on Yelp it is terrible. lots of complaints. Also look up the rating on the Better Business Bureau and you will see lots of complaints also. there were numerous promises from a service advisor to get back to me and he never did. And when I complained (and I was very polite and really not asking for very much) the service manager really came across as a jerk. He was condescending and rude and did nothing to help me. next time I need service on my Mercedes I will be heading to Lindon Utah to the Mercedes-Benz dealership there. it is annoying when all up and down I-15 you see billboards for Ken Garff Salt Lake City Mercedes Benz talking about how "we hear you" and the service is so wonderful. It's not! The service is terrible and you can't sugarcoat it with a lot of expensive billboards. It just makes clients more upset when they are treated poorly by rude staff of Ken Garff. Why not take down the billboards, save some money, and pay a little bit more for employees who are actually nice to your clients? just a thought.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Mercedes-Benz International Reviews
A Blend of Luxury and Concerns - A Personal Take on Mercedes Benz Engine light AMG GLC43 Cluster instrument panel replacement on a ml350 mercedes with 29,938 miles Mercedes G63Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!