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CB Hospitals and Clinics Patient First 6311 Richmond Hwy, Alexandria, VA, 22306, US
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Patient First
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Patient First

6311 Richmond Hwy, Alexandria, VA, 22306, US
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1 complaint
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Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
8:00 am - 8:00 pm
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Patient First - Bartholin Cyst drainage/Acc#4313926

I came to Richmond Hwy rute 1 in Alexandria, VA location on 09/27/2023 and explained the registrar what was my problem. I got charge $139 there. A few minutes later, I was called in to take my blood pressure and weight. The young lady asked me again what was the problem, I explained it to her too. Then, she brought me to one of the patients waiting rooms. I waited for an hour and half before I started complaining about the wait, I could see that the patient before me has left like 45 minutes ago. Then this young man came to tell me that the doctor chooses to see someone else who may take less time than me and so on. So I could had be still waiting in there today. I don't understand that part because once he finally came to the room due to the complain, he has not clue about the procedure that he need to do on me. He said they don't do such a thing there. I am so concern because not even a nurse came to check on me or ask anything. He was very dry with me of course I was complaining. Then he said he wanted to see what was the problem. If he as the doctor does not have a clue about a Bartholin cyst, can you imagine the other employees? At this point I want to clear out that bill you had sent to me because I am no paying it. I consider this discriminations against me, not even at the emergency room I had waited this long to be seeing when I am on pain. I wouldn't let someone who does not know anything about medicine to touch me so I left and requested a refund of the $139 with I got back. I had to take the pain for another day because I was too upset to go to emergency room at that time. I got in there at 5pm and let at 7:45 with the same issue. I will wait for 1 week to clear the balance if not I will seek legal help.

Desired outcome: Please clear out my balance as I was not provided with any "urgent care".

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