Menu
For Business Write a review File a complaint
CB Fast Food Chains Huddle House 3134 State Rte 903, Bracey, VA, 23919, US
Huddle House company logo
Huddle House
reviews & complaints
Huddle House company logo

Huddle House

3134 State Rte 903, Bracey, VA, 23919, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
A
1:53 pm EST

Huddle House - gary - togo order

At about 1:35pm on Sunday Nov 10th, I called the bracey va location to place an order due to having surgery and unable to leave the house. A friendly voice answered and said his name was Gary. As soon as I said, can I place a togo order please, the tone in his voice completely changed as he said hold on. Not hold please, not we will be right with you just HOLD ON sternly as he hung up on me. We did not get discounted due to the tone and straight hang up. And then wouldnt answer the phone when we kept trying to call back. I own a restaurant and Togo orders are vital to us. Not to mention I didnt appreciate the rudeness of this LAZY employee! "GARY" would definitely not be working for my company that's for sure. This happens alot at this location, being hung up on or just not answering and when we go in...theres only like 2 tables! Pure laziness. We eat at your establishment atleast 10 times a month and sometimes 15 people at a time due to the location being by a vacation lake spot. Most employees go out of their way to be nice and make the experience great but there is a few that are just down right lazy, do not care and rude most of the time missing chances at upselling more items. Luckily yalls food is good and it's the only restaurant around, is why we keep going back.

Read full review of Huddle House
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.