Chrysler reviews and complaints 2
View all 680 complaintsChrysler - jimmy moore
There is an elderly woman, her name is Eva (83) that gets up at 3:30am every day to take complete care of Jimmy Moore's Dis-abled Mother. Jimmy Moore is the President of Greenbrier Chrysler Jeep. This elderly woman takes his mother everywhere, feeds her, helps her bathe, takes care of her pet, etc. for a long time now and instead of giving this caretaker a vehicle and monetary help, H e sells her high priced vehicles and then charges her thousands of dollars every year in un-needed maintenance. This man can not be a Christian and has alot to learn about right and wrong. You might want to consider the kind of people you are dealing with if you shop at Greenbrier Chrysler Jeep.
The complaint has been investigated and resolved to the customer’s satisfaction.
Chrysler - bad service
I brought my car in for repair service to have the front seat cover replaced and to have them replace my sun visor bumpers that have fallen off. I've owned this car less than a month. I purchased it used with 16000+ miles on it. The car is still under factory warranty & I also purchased the extended warranty they offer at this dealership. Anyway to make a long story short, when I got my car back, the rubber bumbler installed, wasn't the same, it didn't blend in with the car at all. The seat they repaired, is now in worst condition than it was before they repaired it. They broke the side panels that are connected to the seats. Today, 6 may 08, I finally got a chance to bring them the car. I've been calling this dealership service dept since the 4th. I've left several message with the rep (Kimberly) at the service dept. No one called me back. I've called repeatedly for a manager & was put on hold each time for 15+ min. this is ridiculous. I will bring them this vehicle on Monday & leave it with them. I've spoken with the bank & I don't ever want to have any more to do with the type of southern hospitality I received from this dealership.
The complaint has been investigated and resolved to the customer’s satisfaction.
I AGREE ABOUT THE SERVICE THEY GIVE YOU IT DO SEEM LIKE THEY ARE ALL ABOUT THEMSELVES INSTEAD OF THE COMPANY. ITS ALL ABOUT MAKING THEIR COMMISSION AND AFTER YOU HAVE PURCHASED A VEHICLE AND CALL THEM FOR INFORMATION AND EXSPECT THEM TO RETURN YOUR CALL AFTER TRYING TO REACH THEM FOR 2 WEEKS, IS FUSTRATING AND NOONE CAN TELL YOU NOTHING OR ANSWER THE QUESTIONS THAT NEED TO BE ANSWERED. I AM STILL WAITING FOR SUSIE WILSON TO CALL ME BACK AFTER TRYING TO REACH HER FOR 2 WEEKS AND SHE STILL HAVE NOT RETURNED MY CALL I ALWAYS GET THE ANSWERING MACHINE, AND I DO LEAVE MESSAGES TO CALL ME.
This dealership is the worst. I was stupid for going through with the purchase. The F & I guy tried to do what is called "price packing" Lower interest rate if you buy the extended service. I opted not to, and was told my loan wasn't big enough and I was welcome to get financing elsewhere. I notified Jimmy Mooore inwriting of this and he called ONE WEEK later and said the finace guy would be reprimanded. not only that, I took delivery with an empty tank. HORRIBLE SERVICE
I was looking at buying a truck there and i took one home for the night and now they are trying to make me to make me pay for it. the sales department has no idea what is going on and there are only there for themselves it seems like and not for the company
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