Golden Corral reviews and complaints 1
View all 335 complaintsGolden Corral - theifs
I have a complaint about general manger William Smith. I lost my wallet at you location. A female customer turned it over to William Smith. According to the cashier and one of the male employee that was present when my wallet was turned over to MR. Smith and he was advise that someone lost this wallet and there is a lot of money in it. She handed the wallet to him advising him of this. When MR. Smith gave me my wallet it did not contain my $493.00. I asked him were was the money, because prior to speaking to him, when I came in I asked the cashier did anyone turn in a black wallet. She said yes and that I was very lucky because the lady returned it and inform the manger that there is a lot of money in there and so did one of the male employees. I asked Mr. Smith to come with me to the cashier and I repeated what she said to him. He said yes she did say that but I don't have your money. I said were is it then. He said he put the wallet in the office on desk and did not know if anyone went in the office after he left out. The cashier looked at the both of us as if that was a lie. So I took him over to the other employee work station and began to ask the same question and the gentleman said yes she did tell you that and you took the wallet. Mr. Smith what is the person name that turned over the wallet to you. He could not recall her name only that she is from Williamsburg. The male employee look puzzled and stated he wanted no part of this. I asked for corporate office he gave me [protected]. I called around to get the correct number and his managers name and number. I left a voice mail on Kenny Newman and is waiting for a call back. I'm so upset that a General Manger would do something like this. He did not even want me to look around the dinning area with him to see if the person was inside eating still because it was only about 10-15 minutes when I realized I left my wallet. I did a u-turn on Volvo Parkway to come back to the restaurant. I advised that I just want my money and I wont push this. I can tell by the reaction from the employee that he was lying and they were afraid to say anything in front of him. So I advised that I will be making a complaint and if nothing done I will call the news and bring them back out to location were it happen. I then went out side and waited and asked every one that came out if they turned in a black wallet. I had no luck but when one of your waitress came out she said that the wallet was turned in and the money was in the wallet because people were talking about, the person that lost is lucky that she found it cause they would never gave up that money. The lady was very loud and clear that they need to locate the owner of the wallet because they have a lot of money in it. I just left the bank and got $500.00 out went and got change and left $7.00 tip so the lot of money that everyone is talking about is $493.00. I feel that this manger has the money because everyone has same story but him and the employees action was looking like he lying too you. I will be pushing this further and further. Jehovah God knows that I work hard for my bill money. That's what that money was for. I was going to pay some bills after lunch. Please help with this matter.
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So, you were irresponsible and left your wallet, with a lot of money behind, and you accuse someone of taking money out of the wallet you left behind, with no proof? You are lucky you got the wallet back. Next time, be more careful with your valuables.