Sheetz reviews and complaints 3
View all 1497 complaintsSheetz - Tobacco
I came to grab a carton of Newport wich i do every 3 days. But i was so disgusted by the treatment I received especially from Marco.
He(Marco) is the worst. So racist…. Denying me the sale 1 dollar off packs and trying to impose on me that i have to buy a carton so i loose on the discount. And i left since he refuse to sell and i quote ‘I don’t got time for you people today”.
This was February 7, 2023 at 3:10 pm
Desired outcome: Fired, demoted or at least receive more training in customer service.
Sheetz - Service
Was a customer at Sheetz for over 10 years. I live a block from the Lafayette Blvd store in Fredericksburg Virginia. A recent manager change has not been very good for this store. Store is dirty and employees attitudes have changed. Told a employee that if things didn't change I would start going to Wawa. Today I was told that it would make them happy when I started going to Wawa. So I will. As a senior citizen it was convenient for me and not being able to drive far it helped that it was close. You have lost a customer. When Jay run the store this would not have happened.
Desired outcome: Bring back Jay you sent him to another store to fix problems you had there and now this store has problems. It's dirty and attitudes are terrible.
Sheetz - food
December 10th I used the online order option and picked it my food from location. I ordered tots and the 2 for 1 hotdog special. When I got home and start to eat my food. The hot dog buns were flakey and stale and made it impossible to eat the hot dog with out peaking pieces of the stale hot dog bun which has a unpleasant texture. The buns were old and spoiled and unable to eat.
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