Menu
For Business Write a review File a complaint
CB Food and Grocery Retailers Food City 654 Pittston Rd, Lebanon, VA, 24266, US
Food City company logo
Food City
reviews & complaints
Food City company logo

Food City

654 Pittston Rd, Lebanon, VA, 24266, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - 12:00 pm
Tue
6:00 am - 12:00 pm
Wed
6:00 am - 12:00 pm
Thu
6:00 am - 12:00 pm
Fri
6:00 am - 12:00 pm
Sat
6:00 am - 12:00 pm
Sun
6:00 am - 12:00 pm
ComplaintsBoard
I
1:09 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Food City - rude cashier

While my daughter and I were shopping at our local Food City in Lebanon Virginia we were treated very badly by the cashier. We had decided to buy four candy bars so we could come home and make treats, while checking out my daughter was laying the candy bars on the counter and the cashier ripped them from her hands, my daugher is three years old, I would have maybe and I stress maybe have understood if there was other customers behind us but there was not. My daughter began to cry and the cashier never even gave us a glance, it took ever bone in my body to muster the strengh not to harm this lady. We paid for our candy and left, but I have filed a complaint with BBB and the main office for Food City. By the way her name is Margie! So, please be carefully while shopping at your Lebanon Food City.

Read full review of Food City and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
Jeannie bass
Red bank Tn, US
Jul 30, 2023 1:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ive had several experiences with an older cashier, named Jodi, I believe. She’s always rude keeps a hateful look on her face. I know shes hard of hearing, but she ignored me when I said heres my card, and held it up for her to Scan. Then she snapped at me, “ YOU GOTTA SAY SOMETHIN!” Yesterday was over the top! 7/29/23. The customer infront of me made some sort of political remark about the cost of things. Her response just floored me! She said “ Ive never cared a thing about that [censored]!” Referring to president Biden. She cant control what customers say but she can sure control her own tongue! An empathetic more neutral response would have sufficed, and swearing in front of customers has been a firing offense everywhere Ive ever worked. She must need the income working at her age, but that lady needs some training! If i have to go elsewhere to avoid her in the future I will! Lifes too short.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.