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CB Retail Stores Sheetz 11774 Sudley Manor Dr, Manassas, VA, 20109, US
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Sheetz
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Sheetz

11774 Sudley Manor Dr, Manassas, VA, 20109, US
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3 complaints
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9:58 pm EDT
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Sheetz - Tacos, food quality

I order 6/6$ tacos, got home only had 3, and the quality was ridiculous. There was no meat at all! And then they forgot lettuce and tomato ! I’m so annoyed, last time I had a taco was about 2 years ago at a different location and they were filled properly, just right. I was my money back or some credit. I also had an incident a little while ago with my 5$ latte was missing from my mobile order but I did not have time to wait for it and already paid. Food prices went up and quality went down

Desired outcome: I would like food credit back to me, and properly made food. I would like something for my latte and tacos, missing ones and unprepared ones. We just ask for the proper customer service

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6:31 pm EST

Sheetz - customer service from shift leader/ decency of restaurant and restroom

I got off of work from my construction job around 1 pm and came into Sheetz to use the restroom and eat. I brought my new bike that I bought less than a week ago and is worth 1600 inside so I can order food and use the restroom in peace. I was apprehended by the store manager while using the wifi to txt my loved ones and was asked to take the bike outside, and it doesn't have a lock so I was upset I had to leave it outdoors unsupervised while I used the mto machine and waited for the restroom to be cleaned. I waited 30 minutes for the bathroom to get cleaned and in-between checking up on the quality of the restroom and eating I decided to take pictures of the facility. The manager then threatened me with police force and demanded I leave. This manager is not fit for mainting the quality of the restaurant. The food bread was stale and the rest of the photos speak for themselves. Please apprehend this manager and perhaps change her title for me please so I can return to one of my favorite restaurants without conflict. Thank you.

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Update by Mike Rexrode
Dec 12, 2019 6:37 pm EST

The police were called on me for this. I felt harassed the entire time. The manager in comment's name is Lisa

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Update by Mike Rexrode
Dec 12, 2019 6:35 pm EST

The cops were called on me for complaining in store. I felt harassed

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12:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sheetz - appetizer platter

i waited for TWENTY MINUTES for my food. they gave me completely burnt fries in a size smaller than what i ordered first. then i get home & my appetizer platter is completely wrong. i ordered wisconsin cheese bites, popcorn chicken, & onion rings. i open the box to 2 macaroni & cheese fried triangles, 3 big pieces of chicken i think they're called chicken bites & that's it. so on top of the fact that the entire order was wrong, it was 5 pieces of food in the entire box that i paid $5 for. the guy who helped me was very nice but obviously did not know what was going on. if i wasn't already home i would go get a refund bc the food they gave me is greasy burnt & just looks disgusting. super disappointing.

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