Menu
For Business Write a review File a complaint
CB Fast Food Chains Denny's 6360 Newtown Rd, Norfolk, VA, 23502, US
Denny's company logo
Denny's
reviews & complaints
Denny's company logo

Denny's

6360 Newtown Rd, Norfolk, VA, 23502, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
J
6:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Denny's - slow service, incorrect food order

Today November 1st At approximately 1200 noon, my wife and I entered Denny's and my wife being an invalid was forced to stand while waiting to be seated. Finally a cashier escorted us to a seating area where we waited for approximately 15 minutes before a wait person saw to us. Again, we had to wait for about 10 minutes to be served coffee. After placing our order, another 15 minutes before order was delivered. This after other customers which came in after we did were served before us. When our order arrived my wife who had ordered whole wheat toast was served my English muffin and wait person had to return to serve toast which was not delivered on the first go around . The toast was white bread, not whole wheat as ordered. Had to stop wait person to ask for refill of coffee which she served prior customers without refilling our cups. When wait person finally came by with refill we had an already finished our meal and no longer desired refill. Being frequent customers we weren't used to this poor service. We both enjoy the excellent food but this last episode leaves us wanting.

Read full review of Denny's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.