Mattress Warehouse / SleepHappens.com reviews and complaints 1
View all 57 complaintsMattress Warehouse / SleepHappens.com - Legs for adjustable bed
I purchased an adjustable bed on 11/24/20. It was delivered 11/28/20 but the motor didnt work on bed so they had to send another one. We got the replacement bed 12/01/20. My husband is disaabled and had to use a stool to get in bed. The legs were 11"long. We called mattress warehouse and ask for adjustable legs. I went and ordered them12/04/20 and was told they would come in 12/14/20. They kept coming up with excuses 1st it was the holidays then it was bad weather then it was the manufacturer. We were offered 3" legs and declined them. The legs finally were delivered 01/14/21. When we found out they had sent us 4"legs we asked what about adjustable legs. They said the quit making them it was 11" or 4". They havent acted like they wanted to help us. Now the bed is to low. I told mattress warehouse I wouldnt have bought an adjustable bed from them if I had known I was going to have this much trouble. They said we are sorry we cant do anything else. I will never buy anything else from them and will not recommend them to anyone.
Desired outcome: I would like some adjustable legs so my husband can sleep in the bed
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