Jack In The Box

I ordered a “side salad” and David who took my order asked me what kind of chicken. I said no chicken, just a side salad and I looked on the board and David has charged me for a chicken salad w no chicken $8.49. I told him no I just want a side salad and he said that he had to charge me for the chicken salad with no chicken I said but it’s on your menu right here for $3.49

We went back and forth I was so confused

(I have ordered a side salad for years on a weekly basis so I knew they made them there and it was on the menu in front of me) so David says you need to leave I’m not gonna help you anymore. I said your kidding right and he says, I’m not I’m refusing service to you. So when I went up to the window (I have this part on video) he says I’m not serving you. I asked his name and David gave it to me and then I told him you know it’s on the menu and he said he was told to ring it up like that. I then said so you’re telling me if I want to buy a salad and David stops me and said, oh no you’re not getting anything here and you need to go and I told him I’m still asking you questions and he said I’m gonna call the cops which I said I don’t care and he proceeded to pick up the phone and call 911 then the cook or the other person/male says “ tell her to f_k off“ I asked David if he was gonna answer my questions and David walks away from the window on the phone with 911, I said David’s a piece of s… and then David yells at me “Get the F_k out of here” as the cooks yells f_k off.

Thank you for listening to my unbelievable experience at one of your Jack in the Box locations

I would really appreciate a response of what actions were taken and just to know that you did receive this complaint.

Shelli