Concentra

I went to Concentra on a Saturday, Dec 2019. And the nightmare started first I thought it was only a name change, but found out after the exam the old company was bought out and my medical records was in storage and the clinic was unable to get them I also had a sore knee. the doctor (?) told me I would need to see a another doctor for my knee and heart condition and get a letter signed off for them (knee &heart).
Saw a doctor for my knee and got the letter signed and deliver it to the clinic and had my heart doctor office fax over a letter and test documents (the clinic lost the test doc.). Than I was told only the doctor (?) that seen me could issue the dot card. Went back on Saturday and found out that they said they did not get the paperwork and the letter the doctor faxed was no good (earlier that week I was told they had everything they needed) after raising my voice and pointing out this clinic was less than 2 star, and got a copy of the letter and test doc. which I hand deliver to the staff, after a couple of more days and raising my voice again some one signed the dot card for 3 months. At this point I was told get a new heart test and my dot card would be updated for 1 year.
Went and got the heart testing done, doctor wrote a new letter which I handed to them and was told it would be 24 to 48 hours to look it over, well over 48 hours later I stop at the clinic to see what was going on and was told they needed a copy of the heart test (no one on the staff call me or the heart doctor office to get this test). So even upset I got the test to them the same day. The next day I call to find out what was happening and was told I would have to pay for another exam.
Stupid me I did (sat in the exam room for over 1 hour) the doctor came in spend 2 minutes in the room found out I was the one that raised my voice at his staff and left (waited another hour) after coming back in he did the exam and that because I yelled at his staff I would need to see a shrink to be cleared (I realized 5 minutes into the exam he was not going to pass me) Due to the time spend dealing with this clinic I lost over a month of work (would you be upset no pay for a month?)
Yes I did raise my voice but I didn't swear or say I would punch some ones lights out. I did point out lost medical records, being MISINFORMED (could use another word), the poor job some staff members was doing and of cause the less than 2 star clinic.