SmartStyle

I showed up to my appointment Sunday 11:00am for a full color.
The women goes "so are we doing a chop today?"
I said "no a full color, I made an appointment yesterday"
I could tell she was irritated. She said "okay so we're just doing your roots?" I continued to again tell her what I wanted. My hair was a dark brown and all I wanted was a full black color.
She started to paint my head, not even sectioning my hair. She left that on my head for about 25 mins, and then came back and said she was going to pull the rest through my hair.
She took big sections and put my hair between her fingers and rubbed up and down. I've never seen someone use this technique before. Didn't use foil. Still felt like she was rushing.
She then told me she was going to leave the dye on my hair for another 20 min. She didn't put my hair up, or cover it.
She ended up helping another customer and started cutting her hair.
By this point the dye had been on my roots for an hour.
Finally after about an hour and 15 min she came back and washed my hair out. She took only two mins to wash my hair.
I was charged $100. When I went out to my car there was hair dye all over my face and my scalp was burning. I had to run to the bathroom to scrub my face, obviously the dye wouldn't come off completely. It was all over my neck and ears and just TOUCHING my dry hair my fingers and hands turned black from her not washing it out enough.
I am not from the area and didn't get home until later. By this point since the dye had sat on my head for over an hour, and wasn't fully washed out, I now have a chemical burn on my scalp, ears and neck. My scalp feels swollen, I can barely lay on my pillow without being in pain. I rarely get headaches and have had a headache for the past 2 days. Around my face, I have burn patches, my hair is starting to come out around my face and my skin is red and peeling around my face.
Not only am I in pain, but my hair is so dry and parts are falling out. It feels like I just had my scalp reattached. There was no reason for this, bleach wasn't even used. I am extremely upset that this happened and that I spent $100 to be in pain.
I am going on vacation this Friday, which she knew. I just wish I was cared about more. I would like someone to reach out to me to let me know how I can be compensated at the very least. [protected]@gmail.com