Jimmy John's

The term freaky fast is gone for Jimmy Johns... very disappointed on how management handled my online order with delivery. I placed an online order with delivery instructions on how I like my sandwich prepared, which they promote via email "delivery on your terms" on how we want our food delivered.

I specified that I wanted Jimmy peppers on the side of sandwich and when I got my delivery the peppers were inside my sandwich as well as on the side. When I called the store about the error, they didn't want to reconcile the issue because it was on online order. My receipt has the words "Can I have my jimmy peppers on the side of sandwich" printed right on there. I spent 20 mins trying to explain myself how I didn't make the error and just want want I paid for. Management says they will swap out my sandwich with a new one...2 hours later still waiting and scared to even eat the new sandwich, wonder if it was tampered with. Never again will I eat Jimmy Johns after this situation!