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CB Fast Food Chains Jimmy John's 2205 Stewart Avenue, Wausau, WI, 54401, US
Jimmy John's company logo
Jimmy John's
reviews & complaints
Jimmy John's company logo

Jimmy John's

2205 Stewart Avenue, Wausau, WI, 54401, US
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1 complaint
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Website
www.jimmyjohns.com
store.jimmyjohns.com
Phone number
+1 (715) 845-8585
Category
Fast Food Chains
Working hours
Mon
11:00 am - 9:00 pm
Tue
11:00 am - 9:00 pm
Wed
11:00 am - 9:00 pm
Thu
11:00 am - 9:00 pm
Fri
11:00 am - 9:00 pm
Sat
11:00 am - 9:00 pm
Sun
11:00 am - 9:00 pm

Jimmy John's reviews and complaints 1

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K
9:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jimmy John's - sub buns

The last two weeks I ordered Jimmy Johns subs for myself and family. I have ordered many times in the past and never had an issue. The last two weeks the french bread/sub buns were very hard. My seven and five year old grandkids could not bite through the bun. The adults were peeling off the top layer of the bun.
I called Jimmy Johns and asked if there were any issues with the baking of the buns. He stated the buns were baked fresh daily. I dont doubt this but I really feel the sub buns were over baked and extremely hard. He said the buns were suppose to have a crunch to them. I said that they were extremely hard. The JJ employee offered no apologies or explanation.
Im sure they realize there are three other companies that offer sub sandwiches within a few blocks, -- Phillys, 2510 Deli, and Subway. Not to mention there are a lot of fast food restaurants within a few blocks also.
I will find an alternate place to purchase food on nights no one has time to cook.
DATE: 4/2/13.
Check # 268
TIME: 5:33 pm
FYI, the girl who took my order the girl who took my payment were very nice!

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