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CB Fast Food Chains Captain D's 5631 Maccorkle Ave SE, Charleston, WV, 25304, US
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Captain D's
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Captain D's

5631 Maccorkle Ave SE, Charleston, WV, 25304, US
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2 complaints
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Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 10:00 pm
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A
12:50 pm EST

Captain D's - Food/rip off

01/17/2023 12:07pm afternoon Captain D's 3624 Reg#2 phone number [protected])

ticket#0028

carry out

food tasted spoiled, Lemonade water down, Catfish three small pieces nothing like how it is advertised, false advertisement as well. I was charge for the corn on cob when that should have been the other side with meal. Everything was just horrible for what I paid for $17.08 that's ridiculous.

I'm very disappointed and feel very over charge for old rotten food that wasn't even cooked right and watered down Lemonade tasting like soap water. WOW! RIP OFF! I'm very pissed off and I even got sick of of this rotten food.

Desired outcome: Refund please

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3:29 pm EDT
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Captain D's - service

I'm went To location 3624 on my lunch break, in which I only get 30 minutes. I ordered a 5 box order number0148 in drive Thur! I get met god drive back. To work and see that I had a hair in my food box. So I drive back to the store an ask for and refund cause now my lunch is over. A young lady comes to the window and I tell he what my issue was so she took my food and told the manager that I wanted a refund and why. So the manger gets my money and hands it to me. Never once did she ask me can she remake the order nor did she apologize for any inconvenience. I'm sure she was put in the position to run your store wit great intentions oof the customer, but she has no customer service skills. What's should of been said was I'm sorry about that can I fix the issue and sorry for any inconvenience . Thanks for coming have a nice day!

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