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Usenet.nl

Usenet.nl review: fraud 85

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Author of the review
12:12 am EDT
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Usenet.nl has stolen 100 euros from me on 4 different occasions. I recovered my money through paypal... however, I also contacted them at their hotline so that I could get the money from them first. As I never used usenet.nl at all, just downloaded it, then cancelled my account this is considered theft, I did not get anything for the money taken. They would not cooperate even after my multiple threats of calling the police, and me telling them that their operation is fraudulent, theft, HIGHLY IMMORAL etc. They would only say that I am obliged to their contract. Contracts like that are unreasonable and downright ludicrous.

(RANT) All people that operate usenet.nl should be ARRESTED, have 10X the total amount they stole taken from them, then tossed into a LABOUR CAMP until I saw fit. Any scoundrel who thinks (s)he can steal legally deserves to be stolen from way worse.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

85 comments
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anitahuhuhu
US
Nov 15, 2016 2:04 am EST

I removed my visa card before they get money from the account last year.because everything they sent to me is in german! i didnt understand anything! so they found a debt company keep calling me and today they sent me a warning mails says i have to pay them 180 euro otherwise i will get sued and i will get mail from court really quick! im really worry about it but i NEVER download anything from that website!

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Simon in NY
US
Dec 09, 2016 8:15 pm EST

Teschinkasso ? Did you ever get a mail from court or anything?

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Winston Mondilla
US
Nov 28, 2016 2:33 pm EST

same story happens to me. if only i read this earlier before i sign up the free trial. the nightmare starts when they charge me 99dollar. i hope this website will be down forever.

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Simon in NY
US
Dec 09, 2016 8:13 pm EST

What is interesting is that Teschinkasso act on their behalf to try and recover funds (if this is not a fraud as well). Teschinkasso are owned by Lowell GFKL who in turn are owned by Permira Funds. These two companies both have quite impressive ethical policies on their websites. So why do they work for usenet.nl ?

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drogers
US
Jan 03, 2017 5:54 am EST

Yes - Usenet.nl is a predatory business. I just engaged them for the $100 deal and got half the money back from paypal using their conflict resolution. However Usenet.nl then started threatening me and had their legal team up the anty. I just paid $174 to get them off my back. I will not pay any more and will hire a lawyer.

But stay well clear of these evil..

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Hunterx27
US
Jan 04, 2017 6:12 am EST
Replying to comment of drogers

I would suggest getting legal insurance. It will save you on costs, and you will get free consultations. I did the same thing. I consulted a lawyer before I paid. He advised me to pay the bill and just let it go. Hiring a lawyer to fight an international case is 100 times more expensive than the debt they are charging. And the same thing goes for them. They were never going to sue you, it was just threats. But I paid them as well to get them off my back because I have severe anxiety.

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Lue Wade
US
Jan 04, 2017 6:35 am EST

ON DEC 31 2016 I THOUGH I WAS ORDREING USENET SERVICE FOR HIGHSPEED INTERNET BUT WHEN I FOUND OUT THAT THIS SITE WAS A SUBSCRIPTIONS SITE I TRIED TO CANCE THE ORDER TO NO AVALE I HAVE TRIED TO CALLED THEM ABOUT FIVE DIFFERENTS TIMES AND THEY PUT ME ON HOLD FOR 50 MINUTES AND WITHIN A FEW MINUTES AN AUTOMATION COME ON AND SAY THAT THEY CAN NOT ACCEPT THIS CALL AT THIS TIME PLEASE CALL BACK.
I HAVE FILE A DISPUTE ON THE COMPANY FOR A FULL REFUND

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Hunterx27
US
Jan 04, 2017 8:32 am EST
Replying to comment of Lue Wade

Don't give up. Keep hounding them. Annoy the crap out of them. Record the calls as proof if you have to. They are known for making it difficult to cancel.

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Hemal Wijesundara
US
Jan 27, 2017 6:37 pm EST

Ok, so I cancelled my Usenet.nl account and got a confirmation that it was cancelled. Two weeks later, the account was reactivated by them and then was charged onto PayPal. Go #### Your Self Usenet.nl

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Hunterx27
US
Jan 30, 2017 8:47 am EST

Did you let them know that you have confirmation? Also make sure you don't have two accounts.

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Hunterx27
US
Jan 30, 2017 5:05 pm EST

Also was the confirmation verbal or did you get a confirmation email? When did you cancel? During the trial period? Did you cancel with usenet or paypal?

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P3O
Grustorp, SE
Feb 06, 2017 7:25 pm EST

I've signed up for Usenet.nl's 14 days free trial and downloaded 2 music files, then uninstalled their "pirate bay" software. Now I hoped for a second question via E-mail for a full membership (that's usually what will happen with free trial periods) but all I got was a message from Pay-Pal that a transaction of 99, 5 Euro had already been made to usenet. I was too slow and not I'm feeling robed for something I'm never ever going to use again.
I've canceled their rights on my Pay-Pal. Watch out people! Usenet is nothing but lousy THIEVES!

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P3O
Grustorp, SE
Feb 06, 2017 9:06 pm EST

I just come to think about one more thing. The only thing you'll do by picking up the phone and calling them for cancellation is providing them even more information with your phone number. Don't Do It. I'm canceling my credit card on Pay-Pal. No more.

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don29002
US
Feb 14, 2017 6:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I need advice.

I haven't paid Usenet. They are now charging me a compromised settlement of 132 EUR that I have to pay by 28 February 2017, or else they will "take further legal action" against me.
Will they take legal action against me if I don't pay?
I'm scared they will take me to court. I don't have the money to pay them.
HELP!

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Hunterx27
US
Feb 15, 2017 12:31 am EST
Replying to comment of don29002

Relax. No one has ever been taken to court by them. That's not to say that it won't happen. The most they will do is keep sending you letters for a year and they will stop. If they sue they will have to come to the states. Did you try to cancel?

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vvvvvlit
US
Mar 11, 2017 7:20 am EST
Replying to comment of don29002

They send me a claim now……What should I do?

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Hunterx27
US
Mar 11, 2017 11:08 am EST
Replying to comment of vvvvvlit

If you tried to cancel, ignore them. It is a scare tactic. They've never taken anyone to court. If it makes you feel better, hire a lawyer to write to them.

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Kriti Malhotra
US
Mar 06, 2017 3:39 am EST

THESE GUYS ARE FRAUD. THE SAME HAPPENED TO ME, THEY CHARGED MY CARD FOR NO USE, I EVEN CANCELLED MY SUBSCRIPTION AND YET THEY CHARGED MY CARD.

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Hunterx27
US
Mar 06, 2017 8:02 am EST

If you didn't get a cancellation confirmation back, then, unfortunately, to them, it doesn't count. They will say they never received a cancellation request.

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Abi Setzer
US
Mar 07, 2017 11:00 pm EST

ABSOLUTE FRAUD. I have never used this site or signed up for anything, then I saw a .99 charge and another charge that id didn't recognize. I had to cancel my card and fight with the bank. Then they tried to charge $99 to the deactivated card. I contacted them numerous times and got no response. Now I was sent a collection letter for 180, 00 euro. I'm furious in dealing with them. I have never even used this site, downloaded anything, or agreed to anything.

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Hunterx27
US
Mar 08, 2017 12:28 am EST
Replying to comment of Abi Setzer

Sounds like someone stole your identity, and signed you up. Just ignore the letters.

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Keith Stoneback
US
Mar 09, 2017 10:55 am EST

I paid for a year, after a month of finding only virus filed programs. I went through their customer service and canceled any new charges. a year later they charged my account. I have attempted to get it back through them and they refuse to respond. I have filed a claim through my credit card company. I have screen shots of the correspondence and if i don't receive a full refund I'm filing fraud charges in my home town. They will have to come here to fight me. They will lose. Why do companies like this exist?

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Hunterx27
US
Mar 09, 2017 12:21 pm EST

Did you get a cancellation confirmation from them? Did you use paypal?

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CD4
US
Apr 25, 2017 2:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello! Usenet.nl has pulled a scam on me. First I joined for a trial period and gave my Paypal data. The very next day I got a message: Hello! welcome to usenet.nl! Unfortunately, you cannot use your trial access at the moment, since the authentication of your PayPal account was not successful. Please check your PayPaldata again. Then, you will be free to enjoy your Usenet service without restrictions! " And my Paypal account did not show any sign of this transaction. I have downloaded the app but never used the service. And I thought I did not need to cancel since my payment data never went through. Now they have warned me that a had two accounts and only the second one might not go through. The first one would be billed. I have requested Paypal not to bill me at all. let us see how they handle this.

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Hunterx27
US
Apr 25, 2017 2:17 pm EDT
Replying to comment of CD4

I had two accounts as well, but not in the same way. Keep that email they sent you, and no .atter what happens, just ignore them. They wiil threaten to take you to court, but nothing will come of it.

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Inkblot
US
May 02, 2017 3:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Responding to an email message on 02.12.17, I agreed to pay $9.99 (US) to usenet.nl via Paypal for onetime access to a journal article. I followed the instructions for downloading the necessary software, but it didn't work; I was unable to access the article. I filed a refund claim with Paypal. Usenet had submitted a charge of $99.00 rather than the 9.99 USD that I had authorized. Paypal adjudicated the claim in my favor and any disbursed funds were credited to my account. Usenet has persisted in sending me invoices and dunning letters in spite of PayPal's resolution of the case. In their latest email (04.25.17) they say that (after adding interest, dunning costs, business fees, post, and telecommunications fees) I owe $164 EUR. I plan to respond by email and letter to their correspondence one last time. I won't be paying for a service I never received in an amount that I did not authorize. I'm considering reporting this matter to the FBI's Internet Crime Complaint Center (IC3) at https://www.ic3.gov/complaint/default.aspx

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Singraja
US
May 15, 2017 10:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I joined usenet for a free trail of 14 days on 22nd Jan 2017. They charged a dollar for the free trail which I declined. When I used it couple of times my computer was hacked by virus and I had to reach Norton to clear it. I was not very happy with the services and wanted to cancel the account. I did so before the end of the trail period. I completed the online form and the end they asked me to call a Europe number. Which I didn't as it was something I have never heard a company would do. In the mean time the company locked the account on Feb 6th saying I didn't pay. After a month I got a mail to pay 12EUR for the month service. Which I ignored as they locked my account. Then I received a physical mail asking to pay the due. I reached the customer service and explained the situation. They transferred the case to a collection agent and they keep sending emails and physical mails. They are now demanding me to pay 55EUR. I wanted to end this drama and agreed to pay 12EUR. They wouldn't agree to that and also now telling me that the account is not cancelled and there are recurring charges, which I have to deal separately with Usenet. This is adding a lot of pressure on me personally and going on for months. I am not sure what they can do legally and how to handle this.

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Mj790378
US
May 24, 2017 2:24 pm EDT

I didn't even download any app. I "signed up" for the free 14 day trial, but thankfully my card wouldn't work for it so I have up. They emailed me saying my payment didn't go through typically meaning that I was not signed up. They kept emailing saying that I need to give credit card information while also continuously renewing my "membership" and charging me for it. What free "trial" is automatically turned into a membership without them EVER receiving payment? How can you try to charge me later on for a membership that I didn't even complete the sign up for? I'm not paying 160$ for something I never used. I never even used the free trial.

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TX-Chic
US
Jun 14, 2017 9:36 am EDT

They are a SCAM and WILL take your money all $100 of it. DON'T USE THEM!

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John Macdonald
US
Aug 04, 2017 6:21 pm EDT

Attempted to use their service, thinking they were legit. Gave them debit card # with CV# and card expiration date. Usenet.nl tried to compromise me, by trying to take all of the money that was in my account. My bank cancelled my card and reissued me with a new #. This company is a fraud, DO NOT USE THEM EVER!

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ZoeZ
GB
Sep 08, 2017 10:54 am EDT

They appear to have pirated copies of titles on their site too - another reason to avoid. Copyright holders (publishers/authors) are told to sign up if they want these pirated (stolen) titles removed. And, obviously, signing up is a bad idea as previous comments show. Another very good reason to avoid then.

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Clive Scott
US
Nov 01, 2017 7:36 am EDT

I took out an £8 a month subscription. 6 months later they suddenly changed it to £24 a month without warning. They are a complete scam. I've got the credit card company to deny future payment, but it looks like the first payment is lost.

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Claudio Fucella
US
Jan 03, 2020 2:30 pm EST

I know most people reading this are already fraud victims, like myself but if you happen to see this before subscribing to Usenet.nl STAY FAR AWAY. This experience will give you so much stress.

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John Magic
US
Mar 02, 2020 3:43 pm EST

This [censored] company causes several problems:

1. Makes it impossible to reach anyone to cancel your trial.
2. Neither do they answer emails.
3. What you can do is use PayPal, which allows you to cancel recurring subscriptions on your end.
But what they do, in retaliation, is report your associated card as 'fraud', causing PayPal to lock
you, and tell you to upload ID and credit card statement to restore, and at the same time,
causes your bank to cancel and issue you a new card, which causes you to go update all your
other recurring payments at your good merchants on that card.
4. It wasn't that much trouble for me, but be sure that I will get the word out,
you desperate pieces of [censored]. I hope you go the way of myspace.

  1. Usenet.nl Contacts

  2. Usenet.nl phone numbers
    +1 (877) 257-3360
    +1 (877) 257-3360
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    United States
    +44 203 670 5870
    +44 203 670 5870
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    International (UK
  3. Usenet.nl emails
  4. Usenet.nl address
    Via XXV Marzo, 4, Domagnano, 47895, San Marino
  5. Usenet.nl social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Usenet.nl contacts
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