Value Plus’s earns a 2.6-star rating from 178 reviews, showing that the majority of customers are somewhat satisfied with shopping experience.
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empty promise - scam
I received a letter with a subscriber number informing me that this was my # to log on to receive my $50.00 in gift cards. I remember ordering product from Body Control and this offer was made to me at that time. This is a total scam! If you receive one of these call the number IMMEDIATELY and cancel because after 7 days you will start to be billed for it's subscription. These people need to be put out of business and prosecuted for FRAUD.
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized withdrawls from my checking account
WC value has been taking $16.95 out of my bank account for the last 3 months. I never ordered anything from them
nor do I even know what they sell. These withdrawls have never been authorized by me! I tried contacting them through the number on my bank statement but they just kept me on the line; [protected]) I want my money
refunded immediately and would like to file a complaint of fraud against them. with all the complaints I just read about them I'm wondering if there are any law suits against them.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unauthorized billing
This company took money from my credit card fraudulently for $16.95. It occurred after I visited a site that they are involved with; where I had purchased some items for my sister's wedding. I never agreed to any purchased or memberships. I was told by my bank not to call them when I discovered by googling that they had been in trouble with the attorney general of Minnesota for this before. My credit card was canceled, I called and filed a police report with the PA state police, and reported it to the Federal trade commissions of PA and Washington, D.C. as well as the Securities and exchange commission.
I did this because this company may have only taken a small amount from me, but they have been Allegedly scamming people since 2001 and nobody seems to care. It is the principle of the whole thing. They are a huge company and are in business with some very very well known businesses to help with marketing and advertising. They even have a identity theft company, isn't that a hoot.
Anyway, I have done hours of research on this company and the state trooper who spoke with them on my behalf was told I purchased a membership for food and entertainment and received paperwork and a $25 Walmart gift card. All of this was false. If I had gotten a gift card; being disabled, I would have definitely used it.( How funny, this can be easily checked.) When I spoke with the same gentleman, he said I purchased an 'As seen on TV' item and refused to tell me exactly what it was I bought, but had all my important information; demographics, e-mail address, credit card numbers, etc.
I do fear retaliation by this company, but after all the reporting I have done I think they would be not too smart to try that in my opinion. I feel badly for those people who are older or don't speak English well who have also been taken. If you Google the name Provell, Inc. you will even find an article from a former employee who says that Value Plus-V is a' fake company' and that is the name that appeared on my bank account with a different 1-800 number. I hope this helps somebody so that others don't get ripped off as well.
The complaint has been investigated and resolved to the customer’s satisfaction.
charged my account; never signed up for anything from them
I noticed an unfamiliar charge of $19.95 to my bank account for "WC *VALUE PLUS-V [protected] MN ". I called the number and was told that I was calling membership services and that all calls would be recorded for quality assurance purposes. As I was waiting to talk to a representative, a recorded voice told me that if I wanted to cancel, I could go to their website (https://www.programstop.com/index.html). Just as I got the website, a representative came on the phone. At first she couldn't find my information, but then she said she canceled my account. I had to ask her to refund the last charge, but she wasn't authorized to refund any other past charges. She couldn't tell me how I got signed up for their services--apparently they're a consumer service program that gives discounts and coupons, but she couldn't tell me how I signed up for this "service". Also, I've never received any discounts or coupons because of this. I smell scam. At least it wasn't hard to cancel. We'll see if that refund comes through.
I saw this charge, which I ABSOLUTELY never authorized, never requested. When I called the 800 number, the girl said she was happy "an ancillary company offered me a discount or service at a discount and this was the charge for that". To which I can only respond that she is reciting a polished script designed to befuddle the majority of "customers". In other words, I am confident that they figure that after hearing this BS, most of us will say..."Oh thanks!"
My charge was for 14.99 and I notice in other complaints that there are different charges. They are getting as much as they can out of this scam.
PLEASE BUST them!
unauthorized charge of $ 16.95 in my credit card, transaction was
done on july 14 of 2008 and as far as remember my last purchase
that i had w/ my credit card was on july 12 '08 and this is clearly
full of ### scam. how come the authorities are not tracking this
company. I called them and someone really answered me, i ask them how and why they charged me w/o my authorization and they can't really detailed they're answers to all my questions, you will know if the person is not telling the truth, they think before
they answer you.
I noticed a charge of $16.95 to my account from this B.S. Company whoever they are. I called the
[protected] number and couldn't get a straight answer from the lying woman there on how they got my information and what this charge is for other than she said for some kind of B.S. membership. I threatened her with a lawsuit if they didn't refund my money and lose my information. All I can do now is wait a few days to see if this is refunded and if not I think a whole lot of us should file a Lawsuit against these A- -holes !
never heard of your company mush less ever asked for your product. You have sent my account into major overdraft and I have found you out and sent a dispute into my bank. All incurred overdraft fees will be on your company. I have no idwa who your company is and never asked for your product. Thanks now I know who was tring to defaurd me.I don't know how you got my card number, But I expect my bank will take care of this.
You have been notified. 10/13/08 8:55
THIS COMPANY IS CHARGING MY ACCOUNT A MONTHLY FEE OF $16.95 THAT IS UNAUTHORIZED AND NEEDS TO BE INVESTIGATED. I WAS CHECKING MY ACCOUNT STATEMENT AND FOUND THAT IT HAS BEEN CHARGING THIS AMOUNT FOR AT LEAST 4 MONTHS I DO NOT WANT IT TO CONTINUE PLEASE HELP
I found a charge for $19.95 on my account. I called the 800 number and explained that I had not authorized this charge. The person said she would cancel it. This is 3 weeks later and I still do not have a refund. I have never heard of this company. I need that money credited to my account. When I now call the 800 number it directed me to this website claiming it's their website.
took money out of my checking account with out my knowledge in the amount of $16.95 I called the number but got no answer and left a message that they need to put it back and that I am on fixed income and can barley pay my bills with out them messing me up.
Every month $14.95 are taken out as ACh transcation from my checking bank account under description WC *VALUE PLUS-V. I want this to be stopped and my all money back refunded ASAP. Please advice how this can be done?
I was charged $16.95 for nothing and I will call my bank and have this amount deducted along with their name as a flag.
I have been charged x2 in the same week for something from this company not even knowing what its for also another comapany associated with the same company charged me also in the amount of 79.00 x2 first charge went through second charge was declined
rip off & scams
I received a letter in the mail saying as promised, we're giving you $40 in cash-back gas rebates just for signing up for value plussm. Log on to www.valueplusonline.com/open/form/40. well when trying to sign onto the website no such website existed, when I called them on the phone the lady said you will be receiving your $40 in cash-back gas rebate in 7-10 business days never received it and that was 2-3 months ago. I never wanted a membership with these people and they sent me an e-mail saying "welcome to your membership", I immediately called them and told them off and told them I did not want anything they had to offer. Then, I immediately cancelled my credit card so they wouldn't have the chance to take my hard earned money. These people are major ripoffs! They should be fined, prosecuted, and shut down permantly.
Thank you,
Sincerely,
S. Mock
bad business practices
After nearly 1 year in the program, Provell, Inc. canceled my membership before honoring the rebates offered under the program. The cancelation occured because I requested to update my account information because the cc on file would expire in the near future. I called the 800 telephone number provided and asked to update my account information and gave the reason for my request. I explained to the rep that I did not want to cancel my membership, only to update the account info so I could continue with the program. Unbeknowst to me the rep at the 800 number canceled my membership but did not tell me. I learned after e-mailing the membership services website that my account was canceled. I've tried unsuccessfully via e-mails and letter to get the account reinstated but have not heard anything. In addition, I had submitted receipts for reimbursements under the program prior to the reps cancelation and they have not sent the rebate.
I feel like I've been ripped off!
Billing
I received vitamins from this company on a trial basis, for the cost of shipping and handling. The next month I received the vitamins, I sent them back with cancel on the box. I tried to contact the maker, but was unable to find the URL.
I have been getting charges on my credit card since. I had to contact my credit card service to have them stop payment, I have no product, but they have 19.95, x 3 at least. The credit card company has temp. given me a credit till they can investigate. Do NOT do any business with these people.
They are crooks.
I reviewed my Discovercard statement yesterday, 4/1/09 and saw an unauthorized charge for $19.95 by Pro*Value Plus Monthly. When I called the company and asked them what their company was they said it was a membership for products and would not tell me how or when I gave them my credit card number. They said they would cancel the membership and refund my money. Later, I mentioned this to a colleague in New York and she told me that she looked at her Visa statement and saw the same charge and could not figure out what it was for.
I never authorized this company to charge my credit card for $21.95 but they have been charging since 8/25/10. I happened to check my statement this month and found that it's been going on for long time. Please cancel all the charges and reimburse all the charges immediatly.
I never authorized this company to charge my credit card for $21.95 but they have been charging since 8/25/09. I happened to check my statement this month and found that it's been going on for long time. Please cancel all the charges and reimburse all the charges immediatly.
IdentityTheft
My X boyfriend put my bank accounts online, and ordered a few things, using my checking account. Papile ordered Adult Entertainment from VALUE-V Plus. How can I find out what else he took out of my Bank accounts? Thank You, Kathy Maier [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
fradulent charges against credit card
If you have been scammed by any of these companies. DBA wc fun source, value plus, provell
File a complaint with the BBB of Minnesota. The contact name for this business is Michael J. Murphy Phone#[protected].
To file a complaint to the BBB of Minnesota you can either find it on line or write to BBB of Minn. and North Dakota c/o Ms. Donna D'amalfi 2706 Gannon Road Saint Paul MN 55116.
They will charge your credit card, and tell the BBB that you authorized it over the phone. When you file a complaint with the BBB and the comp. finally responds. They will use flowery language and say they were not in the wrong, but prides itself on providing outstanding coutomer service and will return your money. If you agree to this they will continue to be able to do business, and continue to scam people out of their money. So please contact the BBB to help put fradulent business like this off the market.
Unauthorized charges to bank account
I recently made purchases online and shortly after had some bogus charges to my account. I filed complaints at /link removed/ and at complaintsboard.com on 11/2/08
Beware of the following transactions of unauthorized charges similar to these:
10/31/08 PURCHASE 10-30-08 WC *VALUE PLUS-V [protected] MN 640424 $ -19.95
10/31/08 PURCHASE 10-30-08 WC *FUNSOURCE MNTHLY-V [protected] MN 643141 $ -19.95
10/27/08 FEE IS64 VISA INT'L EXCHG RATE FEE 102108 $ -0.64
Fradulent Charge
I saw a TV ad endorsed by a Vet to reduce pain to your dog/cat while cutting the nails(Peticure Petite). I ordered the item via online. I was than charged an unaurthorized additional charge by Value Plus-V in the amount of $16.95. I have opened a Fraud Complaint against Value Plus-V with my bank. Further, I have filed a Complaint with the State Attorney General of Texas against Peticure Petite and the Attorney General of the Corporate location of Peticure in Walled Lake, Michigan [protected] as a result of their sharing personel information that resulted in the Fradulent Unauthorized charge.
i was charged the samething and i ordered the samething...i had 2 charges on my card tho one from this one and one from WC*ESSNTLS HOME-V so watch it when u order form the net. i am also doing the samething she/he is doing.i will never ordered anything off the net again unless i use my paypal. for those of who don't have the 1800 number for these places the number i have for the charges is [protected]. i have also complaned about this company to my card holder
cancellation
i got the message of no website for valueplusonline.com/open/form/10...i called the [protected] and was closed so they gave me the website for programstop.com..there i filled out a form with the subscriber number and my information and stopped them from billing me..i will follow up and make sure i am not billed by any companies and if i am i will file a complaint with the arizona state attorney generals office...try the website and see if you can get results, getting ripped off makes me furious.
Apparently you are automatically signed up for a "trial membership" if you make a purchase.
I have made at least six calls asking for an email confirming my cancellation and every time I am assured that I'll get the email within 48 hours. Of course it never happens. Tha cancellation confirmation number I was given on the phone doesn't allow me to access my account to confirm that it is cancelled.
The people on the phone never know why "you haven't been sent a confirming email" but "I'll take care of it right now"
DO NOT BUY ANYTHING FROM THESE SCAM ARTISTS!
I, too, have been trying to get a refund for an unawthorized payment of $19.95 from this company. I first spoke with a lady named Jordan who assured me that this would be refunded. After a month and no refund, I called [protected] again, and spoke with Crystal. She showed that my bank had been sent a refund the day after I called. The bank has not received anything. I don't know how this company was able to take this money without my approval. I do not use coupons, so i would not have ordered them. Please warn anyone you know of the danger. I plan to seek legal action if I do not see a refund soon.
I ddid not sign up for any gift cards I order perfect path grass seed and eifferent these are on the website and I elected none but it seems that this company gets the last 4 digits from the order your are requesting...and enroll you for stuff your did not agree to...this is horrible...scam scams scams cannot order anything that is advertised on tv
fraud
My Visa/debit card was just charged $16.95 from WCValue Plus-V. I knew I hadn't used it for that, I had only made 2 online purchases with companies I wasn't familiar with, I received my products, but 1 of those 2 companies must have given out my card info. I told my bank that there are other complaints online, so they said I should file a fraud complaint with them, & cancel my card, which I will be doing, & I will never make another online purchase with my credit card again.
Membership
I have just received a welcome letter for ValuePlus Online.
I have no idea who they are, but they gave me a membership
number. They say I subscribed with #[protected].
Please help me discontinue this company. I am not interested,
and did not subscribe to their company.
Sincerely, Jo Beaudry
687 BareBridge dr.
Burnsville, NC 28714
I have had no complaints up until now. The service has been good. I have received everything they have promised me. All that I have had to do is go onto their website. Print out the forms and mail it with payment proofs to the address provided. They then, within 8 to 10 weeks, have provided me with a refund check or gift cards depending what I requested. The charge was always a deduction of $19.95 from my credit card but I received over $30 back every month. Yes, I would profit. What is puzzling me is that I didn't get charged this past month and I have never missed a payment. Also, I can't seem to view any of the offers when I logged on with my password. I am puzzled and don't have anyway of contacting them. I don't know what happened and want to continue with my service. Overall, it has been a good service.
membership number
I cancelled my order about a month ago and called back to confirm the cancellation. I was supposed to receive an email confirmation as well as my membership number. I want my membership number sent to me thru email: [protected]@dworden.com I want to receive my gift cards and you haven't given me all the paperwork I need. I need the member number. I also want to review your product when I am not in a hurry. You gave me no time before I was getting billed or before I could even see the possibilites. Please follow up with my member number by email. Thank you.
Unauthorized charges
I discovered this company had taken 3 monthy payments from my bank account for $16.95 each. When I called the 800# I let them know I had ordered nothing and demanded to know also where they got my card info. I had ordered a couple of things online in the weeks prior to their first charge so I assume they phished my info. The rep only answered the phone a...
Read full review of Value Plus and 98 commentsUnauthorized use of visa card
I was charged $16.95 for WC *VALUE PLUS and $16.95 for WC *VALUE PLUS this week. I don't know what happened because there were no any transactions with those units, I searched in the web, I found that there are also complains about them at ComplaintsBoard.com I don't know how to contact them regarding taking the charge off my bill. Did anyone have this similar problem and/or know how to fix it? Please advise smb!
Read full review of Value Plus and 30 commentsTotal Scam
I was scammed by "Value Plus" because as promised to me just for signing up I was promised $40.00 in a cash-back rebate and as another welcoming gift "Value Plus" Bonue Offer - A free $1, 000.00 grocery savings certificate (all name brands). I was given a subscriber # and I went to log on to the site to get te gas rebate and was taken by surprize when I was confronted with 2 pages on how this company was a scam and offered others like myself promises of rebates and savings on meber benefits. I was given the option to cancell and I didn't now somethng was fishy until I tried to call the # to find out what I was exactly paying $19.95 per month for amd I was unsure if I wanted to cancel the membership but all as I got every time I called it was a recording. I have now been stuck paying the $19.95 per month with no wat to cancel an I have not received one benefit from this SCAM of a company! I would like to know if there is a way if I can report this somehow to the FBI because they are making a lot of $ off of the people who are looking for savings because of the rising cost of living these days, like myself. I want all my money back from the last 7 1/2 mths that they have been scamming me for. If possible can someone PLEASE get back to me to ive me advice on what to do?
Thank You,
Jessica.[protected]@comcast.net
Charges on my credit card
Charges have been showing up on my master card bill since January 2008, I have just discovered. My credit card company is Cardmember Services. It's phone # is [protected]. The charges (monthly) is 19.95. I just noticed because it is the only charge on my account. I want these charges removed and credited to my account immediately. I do not want anymore charges added to my master card account.
I found that 16.95 was taken from my account on 04/04/08, by Value Plus-V (ProgramStop.com)I DO NOT know who these people are, and I DID NOT authorize for them to 'HELP THEMSELVES TO MY HARD EARNED MONIES'!, I want it stopped here and now and the $16.95 refunded IMMEDIATLY!
They have been taking money from my checking account for several months. I cannot get through to talk to a person. They direct you to a web site on a recording but it does not exist. I might have to cancel my bank account and reopen another one. How can this happen? Is this the end of trusting the internet?
Unauthorized charges to bank account twice for the total amount of $33.90. The Better Business Bureau and the South Dakota Banking Commission have been notified of the fraud.
My account has been charged $16.95 a month from this company, but I do not know who they are or why the charges started.
Hello! I'm having trouble with what i'm paying 16.95 for? what am I paying for? So if You would call me or E-mail to explain what Yall! are taking money out of my account for? Thanks! my phone # is [protected] or [protected].Thanks Rick Busch!
i also was charged $19.95 WC *VALUE PLUS-V i have no cluie who this is oe what it even is. I did not order anything or give a ok to withdraw any money. I am going to my bank in the morning and going to dispute this transsaction. Also another one of these rip off took money out of my acct is WC *FUNSOURCE ...AGAIN I HAVE NOT CLUE what or who this is but the also got another $19.95 off of me and i didnt even know anyof this until i seen my statement . How does this happened !
I just found out the number to this scam company. I urge you guys to call them immediately to cancel your account and have them refund you back your $16.95. The number is [protected]. This is the second number I found online and it worked. The first one I found and called was changed to something about LIVE chat, so I assume they have changed it because people are finally catching on to their scam! Hurry before they change their number again. The lady I talked to said it was some kind of membership company. I told her I did not know what this company is and don't know why they charged me. She asked me if I purchase anything online recently and surely I did, she said there is a small print saying that you will get enroll in a membership with their company! WHAT A SCAM! I told them to give me back my refund and cancel my account right away. I even asked for the confirmation number just in case. She told me I will get my refund back in 7 to 10 business days and had cancel my membership to prevent any future charges. This means if you don't cancel your account in time, they will charge your account again and again.
I called today 08-27-2008 to have this account closed. I never opened this account and never authorized any charges to be taken out of my credit card account. The lady I talked to was very rude and unfriendly. I just want to make sure she credited my account and closed this account imnediately like she told me she would do.
The samething happened to me too.
I dont know why but these three other people got money out of mines too.
WC *VALUE PLUS-V
PP *3978 EXPUSE
WC *HOMEPLAY-V
Something is going on.
now I have to disputea transsaction. They withdrew about $60.00 dollars out of my credit card.
Address and cant stop this better not bill me
I was never able to go online and log in so I need to make a complaint since they took my money and I will have to change my credit card acct now so they don't take my money... funny how there is this site... bogus companies like this should be fined and shut down...
I also received the letter and there is no website available. Who are these people. I want to cancel the payments that start on 8-18-16 but cant seem to get a hold of anyone.
charge on bank account unauthorized
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they billed me over month ago and i haven't received anything they told me has been sent in the mail. i signed up because they offered a gas card and i was planning on moving across state. they've never sent me and since then have changed me a few more additional charges without seeing any coupons in the mail which they claim to have sent.
no i got an address from a friend, i can't say how she got it but it should be a good address and number:
president/CEO: George S. Richards
provell/value plus
11100 wayzata blvd. suite 680
hopkins, mn 55305
ph#: [protected]
hope this helps!
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About Value Plus
Here is a guide on how to file a complaint against Value Plus on ComplaintsBoard.com:
1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Value Plus in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Value Plus, including key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, etc.
5. Attaching supporting documents: Attach any additional supporting documents but avoid including sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
This guide aims to help you effectively navigate the process of filing a complaint against Value Plus on ComplaintsBoard.com.
Overview of Value Plus complaint handling
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Value Plus Contacts
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Value Plus phone numbers+1 (866) 314-2418+1 (866) 314-2418Click up if you have successfully reached Value Plus by calling +1 (866) 314-2418 phone number 1 1 users reported that they have successfully reached Value Plus by calling +1 (866) 314-2418 phone number Click down if you have unsuccessfully reached Value Plus by calling +1 (866) 314-2418 phone number 0 0 users reported that they have UNsuccessfully reached Value Plus by calling +1 (866) 314-2418 phone number100%Confidence scoreCustomer Service+1 (800) 475-1942+1 (800) 475-1942Click up if you have successfully reached Value Plus by calling +1 (800) 475-1942 phone number 7 7 users reported that they have successfully reached Value Plus by calling +1 (800) 475-1942 phone number Click down if you have unsuccessfully reached Value Plus by calling +1 (800) 475-1942 phone number 0 0 users reported that they have UNsuccessfully reached Value Plus by calling +1 (800) 475-1942 phone number100%Confidence scoreCancel Your Membership
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Value Plus emailsmembership@valueplusonline.com100%Confidence score: 100%Support
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Value Plus addressPO Box 5265, Hopkins, Minnesota, 55343, United States
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Value Plus social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 31, 2024
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