Vital Cleanse Complete review: Unauthorised billing 49

I am having the same problem

Just received my cc account summary and I too have been charged for this product after buying into a trial. Now they are charging $98.68, and I have no product...
What to do?

I am having the same problem and just rang them on [protected] and wondering why money been taken from my a/c again. Got a very rude person who said we will refund 15%. I got my back up and she said well will refund 35%. Be ware people with these ### as they are ripping people hell west and crooked. Mine was the Garcinia Pure Select. Have had money taken from my a/c for this one as well Vitalcleanse Complete. Not authorised to take money from my a/c. Spread the word.

I feel better in the fact that I wasn`t the only fool to think this company was genuine but saddened by the fact that I too have been swindled. I did request no further products from both Vital Cleanse & Garcinia Cambogia & the automated phone told me my account was cancelled & c/card had been cancelled...guess what?...they have still deducted money! I have know had to request that my c/card be cancelled & re-issued in order to stop the withdrawls!
Khama people! Khama!

Don`t touch them!

I also accepted a trial offer - cost was postage. I have just got my visa statement with 2 deductions one on Jan 5 2015 for $101.34 AU and Feb 3 2015 for $106.68AU. Both from VitaCleanse. This is the brand of the trial,
I reported this as an unauthorised transaction to my credit card issuer - they have cancelled the card and refunding the money. This is FRAUD! I emailed the company saying I would seek further action as they are fraudulent and have I class the transaction as theft.

UNBELIEVABLE !

you are lucky i'm out of pocket near $500 here is a email address which is where they transfer the money out of your acc
to theres and do the orders uc.order@ultracart.com it taken me day to fined this still working on any way to nail them im looking for the right department in usa gov as well
speedyd@optusnet.com.au
don thomson stanthorpe qld

Wow Don .. They are so shonky. I noticed another $50 deduction but it was reversed by yhr dredit card people so at this pont not out of pocket. I have cancelled the card so they cant get anymore, They had a nerve to email me asking for updated card number as it didnt work .. I sent them a colourful reply ! Good luck !
peggy59@adam.com.au

Peggy Kanmantoo SA

My story is the same as all the others, I've now tried to cancel my order for a 2nd time, if it doesn't work this time I'll have to go to the process of cancelling my credit card. Dishonourable company I'm afraid

Vital Cleanse & Garcinia Cambogia, Double whammy now $221.86 out of pocket, someone please shut them down.
Not buying staff on-line any more! ###

I too have been caught by this dishonest company. i signed up for the free trial and now 1 month later my credit card has been debited $116.13 - with no advice or contact. I am really annoyed at this as there was no indication of any further cost. i will be taking this further with my bank and lodging it as a Fraudulent transaction.
OTHERS BEWARE. Karen

I am having the same problem, I can't even get in touch with them now, every number I ring says it's not available, when I did ring after they charged the $11 I had rang and said I didn't want anymore and still the next month they took out over $120 and I rang an Australian number they had advertised and they said they would put money back on to my car and it would take 5 to 7 days, still nothing and over a month later!
It's annoying there is so many of us that this has happened to, but I'm glad to know I'm not the only one, I'd heard so many good reviews, hence why I thought I'd get trial, I never even opened the bottle and also ordered the Garcinia Combodia to and same happened! 😕

Im having this problem also, ive cancelled but they change there debit name an its still coming out if my credit card, i woukd like the 3 over $100 payments back as i never agreed to a y payments to be taken out

I too have had money taken out of my account. I only agreed to the trial. & even after filling in cancellation form still had money taken out..! rang my card company (tsb) who said would stop futher payments being taken but didn't. I'm now down close too 400Euro.
More needs to be done about these types of fraud. .The last amount taken from myaccount was even in a different name of another company! !
PEOPLE BEWARE! !

I also have had the same problem this morning they took over £100 out of my account, I was lead to believe it was only for a month as a trial! I have just phoned my bank and they are issuing me with a new card.not happy one bit as I am now over drawn on my bank! These people need closing down!

Exactly the same as the above with Garcinia and Vital Cleanse products. Understood they were a free trial but keep sending the products and charging me for them. Will cancel my card too. Not happy. Scam.

I just had $60+ taken from my account by them and I had my card cancelled when I could not get any satisfaction from the fools at the 1-800#. I will not be easily fooled a second time!

I feel such a fool as I unfortunately entered into this free trial and I have since been charged for 2 bottles of product from Vital Cleanse that I have not received.
I went to my Bank where they put a stop on my Visa Card to prevent any further charges on my card from Vial Cleanse.
I am praying that this works.
I think I might be cured of buying any product from Overseas in the future. I certainly hope so anyway.
Unfortunately the product did not deliver any result.

I ordered the trial of both vital cleanse & Garginia Pure select. I received both products about a month later. My credit card was charged AU$3.49 & $4.19 respectively, I then noticed another charge about a month later for $10.14 & $10.11. No more pills arrived so I just presumed I hadn't read the t&c's properly and this was payment for keeping the product. Now four months later I have just received a bottle of Garcinia, I thought I'd better check my statement... another payment of $111.64 & $126.01 and then the last one is $114.28 & $131.30! I have just gone onto myeasycancel.com and cancelled both products. Let's see what happens now!

I too have been defrauded by this company to the tune of $127.19 and $113.76 respectively for the garcinia product and the vital cleanse product (neither of which lived up to expectation).
I just got in touch with my bank and they have cancelled my card to stop any further charges and are going to conduct an investigation into the fraud and hopefully credit my account the above amounts.
I then rang the [protected] number and received automated instructions on how to cancel my account, which hopefully has now been done.
I will be extra vigilant from now on when contemplating any online purchase. In fact, I don't think I will bother.

I too stupidly accepted there offer to trial Vital cleanse and Garcinina cambogia to be charged $115 and $125 more WTF ! Where are these people and what company are they ? I'll call the department of fake trading !

I purchased VitalCleanse last year through Facebook along with Garcinia Cambogia Pure Select for a trial offer, and at no time was there any mention of ongoing charges, I thought a trial offer was just that - A Trial!
I would like to seek a refund but don't even know where to go to obtain my money back!

Hi, I too have been hit by the same scam, and thought that by cancelling by calling the customer support number that I had cancelled the Garcinia Cambogia and Vitalcleanse, but they have kept coming and I have kept being charged, too busy to keep chasing it up, only today trying to sort it, and discovered this web page! Have called the 1800 number and held on to talk to a person who assured me he has cancelled the products and that no more money would be taken from my account, and that I would get 15% back from my last purchase, and a courtacy email in 24 hours! I hope this is the end of the saga for me"!

Yep, I got hoodwinked too! Today I checked my bank account - nearly AU$200 taken out by these fraudsters! I cancelled online but judging from the comments above, that won't work. It may come to cancelling my card which will be a pain. I have no idea how to get my money back. Any ideas or tips? The stupid pills didn't even work, which adds insult to injury!

The only way to try and get a refund is, the more people that contact a current affair .
After trying all the phone contacts in Australia with no answer I contacted a current affair.
Good luck. These scammers should be shut down

Yes I had the same thing happen to me, by both companies and had over $200 taken out of my account. I rang them both to cancel my accounts as I thought this was only a trial thing. Garcinia gave me a refund, but the Vita cleanse which is the same place would only give me 50% but no postage which was the bulk of the cost. By the sound of things by others, I'm going to cancel my credit card just incase they decide to take more money out of my card. I definitely won't be ordering any trial products from overseas again as it's taken me 2 days of ringing around to sort all this out.

Hi, I too have been hit by the same scam I applied for the trial and paid of 2.99 thought it was only the one bottle but receive 2 bottles charge 10.99 by 2 than just got charge for 123.99 came out of my credit card so I have rang the bank to stop my card and get a new one, I definitely won't be ordering any trial products from overseas again, I purchased VitalCleanse last month through Facebook along with Garcinia Cambogia Pure Select for a trial offer, and at no time was there any mention of ongoing charges, I thought a trial offer was just that - A Trial! I would like VitalCleanse Complete to please recredit my Mastercard with the amount $123.99

I can cancelled both products through their webpage back in November 2015. The pure select kept coming and $123.41 was charged to my credit card each time. I've tried to cancel and up until today had no success. The woman I spoke to today said you cannot cancel both products online, I told her that back in November, their webpage form had a check box for cancelling both! She said she would make sure it was cancelled as of today and if I returned one bottle she would refund the price...why would I pay postage to USA? I asked. She then offered to refund half, so big of them! I am out of pocket hundreds of $'s for a product that doesn't work. These companies should be done for fraud and so should any web site that promotes them or their products

Me too I am afraid. I didnt even see anywhere about having to return the product and cancel a subscription. I was under the impression of trialing a product, not entering a subscription. My bank has cancelled my card and I put in a dispute, but not holding my breath to get this money back. One charge dor $107 and one for $124. I would never pay this. I tried to call but they hang up on e I give them my phone number and the email just says for product enquiries only. I am usually so so careful, I am fuming.

I was also charged over $180 and it said one off payment of $39.95 how can we recover this money back and why are they still doing this VITA CLEANCE COMPLETE FULFILLMENT 7565 COMMERCIAL WAY HENDERSON NV89011 USA. PAY BACK THE MONEY YOU SCAM THIEF S.

How can i apply for a refund there is not contact numbers please can someone help.

Hi My name is Diane and I, m having the same problem I want to stop products and money taken out of my account

I just had an issue with this company, i was buying another product and was offered vitalcleanse trial but didn't think i had accepted the offer. Checked my account to find that i had indeed accepted the offer unknowingly, i too went to the website to cancel the shipment but was unable to, so i called customer service and asked if i could cancel the trial bottle because i didn't even want it, this 5 min after i was charged for it, i was told that they cannot cancel the shipment but i can return the product once i receive it or i could accept the shipment for the low price of $19.95. So i explained to the guy, i have just been charged for a product that i dont want and now i'm expected to spend more money sending it back. I was told that there was nothing he could do for me so i told him i was going to contact the BBB and speak to my bank about having the charge returned, he said ok you can keep the product without any other charges on your account, i told him thank you and i will take legal action if there are any more charges made to my account! We will see if they actually stick to what they said about no more charges!

Hi, I feel totally foolish, accepted a trial offer with a small postage fee and then discovered I had been charged 4 times for shipping and handling totally around $30. I smelt a rat so cancelled my trial then did some research and was horrified to read all of your stories ! Omg are you kidding me ! I called my bank immediately and cancelled my card and then called the company to question the unauthorized withdrawals from my account. The customer service guy made it sound like I was the idiot and hadn't read the t&c's and that the payments were just standard shipping costs. He then tried to convince me to continue on with the trial and I flatly refused saying I would send the stuff back as soon as it arrived and didn't want any further dealings with them EVER ! I feel lucky that I cottoned on to the scam before it cost me and my family and arm and a leg, I'll wear the $30 loss as a hard lesson learned. For all of you out there that haven't already done it cancel your card immediately ! And do it before you contact the company with your concerns, better to get in first so they don't try to swipe more dosh once they realize you're onto them! Good luck !

My wife is another one that fell in the trap. She ordered unfortunately without reading the full terms and conditions. After 2nd Cambogia turned up we cancelled, then the Vital cleanse turned up. We tried online cancellation, but that said a/c had been closed and no more would be sent. End of March we finally found a Ph no to contact Vitalcleanse support after giving false account details and using a different phone (automated message if you ring on registered Ph no saying a/c closed) and after several threats to take full legal action, they finally agreed on a FULL refund and assured me a/c was closed. Refund was received and I have a reference no. Guess what? Vitalcleanse turns up in post today, bank a/c debited for another $106. Sent of email with threats of legal action, doubt if I'll get an answer, but I'll be giving some poor Indian in their call centre a real hard time in the next couple of days. Consumer affairs is not far away!

I'm so embarrassed, same thing has happened to me. I've been scammed for nearly $480 Australian dollars. I cancelled online after the first horrific payment was taken of $110.00. I had a reply that said I had cancelled, but it continues every month so I have just realised. Absolute scammers! I'm discusted in myself,

I called my bank, they have cancelled my card and are disputing the charges, she tells me I will more than likely get my money bank. I'm assuming that's a bank " Honor" policy. These people are discusting scamming vultures.

My wife wanted to order it. I decided to do a bit of digging as the site did not offer "PayPal" option for payment. The internet page itself looked a bit off too. Call it a gut feeling. I found countless reports on the company scam practices. I also seriously doubt that the product itself does anything at all. The science behind it is nonexistent. Anyone considering ordering it, avoid this like a plague. If you want to lose weight, do it the old fashioned way. At least it works.

I'm unfortunately another mug caught by this rip off. I went for the FREE trial just to see if it worked and now after less than a month my card has been hit with a $108+ charge without my authorisation so am going to get this reversed by my bank I hope. I am also going to try to make sure no further payments are made to these rip off merchants.