Avoid this company or any of its other disguises like the plague. Bought a couple of SAP Plug and Play disks from them, and gave them remote access to install them (I know, more fool me...). They managed to delete a couple of partitions with the Windows/Linux OS. Result - a couple of weeks to sort it out. Have since tried to get information about installing the P&P drives. Surprise surprise, "Live Chat" is always dead and EMails probably join the other unanswered millions. Don't be fooled by the US helpline - these clowns are a couple of chancers based in a shed in India somewhere.