Waypoint Homes’s earns a 2.9-star rating from 43 reviews, showing that the majority of tenants are somewhat satisfied with rental homes.
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Scam artists
Avoid this company at all costs!!! Im having the same problem with them taking a holding deposit and making me wait to get my money back. Not one out of the 6 different people i spoke with can tell me the reason for cashing a hold deposit before they approve or deny a person. My family and i found a better home than the house we put a hold on with waypoint...
Read full review of Waypoint Homes and 8 commentsIllegal foreclosers
Here is a letter I wrote to City of Richmond California council members.
My name is Mitchell Jamerson, I have been a Richmond resident for over twenty three years. I am writing you about an ongoing new trend that is happen in our community, illegally foreclosed homes are being rented out by a company called waypoint out of Oakland. My former house at 1817 CHANSLOR ave being one of them. What has happening the city of Richmond with a lot of the foreclosures is that the deed and the promissory notes have been separated and companies can no longer able to legally foreclose on properties in the city of Richmond. This company call waypoint is claiming they are buy properties and renting them out even those houses were never legally foreclosed. This crime that they are committing has large effect on the city of Richmond because of the taxes dollars that the original homeowner was once paying is no longer being paid. Like myself many of the homeowners are being lied to by third party claiming they own the property when they original lender is no longer in business. As elected official I am looking for your support and leadership to stop the illegal foreclosures in city of Richmond. If you want I am willing to share an audit that I paid for on my former house showing my house was illegally foreclose like many others in our community.
My name is Mitchell Jamerson, I have been a Richmond resident for over twenty three years. I am writing you about an ongoing new trend that is happen in our community, illegally foreclosed homes are being rented out by a company called waypoint/DALLIN LLC out of Oakland. My former house at 1817 CHANSLOR ave being one of them. What has happening the city of Richmond with a lot of the foreclosures is that the deed and the promissory notes have been separated and companies can no longer able to legally foreclose on properties in the city of Richmond. This company call waypoint/DALLIN LLC is claiming they are buy properties and renting them out even those houses were never legally foreclosed. This crime that they are committing has large effect on the city of Richmond because of the taxes dollars that the original homeowner was once paying is no longer being paid. Like myself many of the homeowners are being lied to by third party claiming they own the property when they original lender is no longer in business. As elected official I am looking for your support and leadership to stop the illegal foreclosures in city of Richmond. If you want I am willing to share an audit that I paid for on my former house showing my house was illegally foreclose like many others in our community.
They have another partner in crime called DALLIN LLC, they are the new company claiming ownership to theses stolen properties. Same company different name.
The complaint has been investigated and resolved to the customer’s satisfaction.
Slumlord
On 10/8/11 me and my family took possession of 2169 rain drop circle Pittsburg ca 94565; we have had continued problems. We are now face with an infestation of mice we catch 3-4 a day. We notified Waypoint Homes 7/10/12 and after many broken promised we are DONE playing with them. My 3 yr old son is terrified, my 89 yr old grandmother is a nervous wreck. My...
Read full review of Waypoint Homes and 64 commentsWaypoint Homes Reviews 0
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Overview of Waypoint Homes complaint handling
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Waypoint Homes Contacts
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Waypoint Homes phone numbers+1 (855) 224-5484+1 (855) 224-5484Click up if you have successfully reached Waypoint Homes by calling +1 (855) 224-5484 phone number 0 0 users reported that they have successfully reached Waypoint Homes by calling +1 (855) 224-5484 phone number Click down if you have unsuccessfully reached Waypoint Homes by calling +1 (855) 224-5484 phone number 0 0 users reported that they have UNsuccessfully reached Waypoint Homes by calling +1 (855) 224-5484 phone numberCustomer Service+1 (888) 330-4969+1 (888) 330-4969Click up if you have successfully reached Waypoint Homes by calling +1 (888) 330-4969 phone number 0 0 users reported that they have successfully reached Waypoint Homes by calling +1 (888) 330-4969 phone number Click down if you have unsuccessfully reached Waypoint Homes by calling +1 (888) 330-4969 phone number 0 0 users reported that they have UNsuccessfully reached Waypoint Homes by calling +1 (888) 330-4969 phone numberMaintenance+1 (720) 262-5097+1 (720) 262-5097Click up if you have successfully reached Waypoint Homes by calling +1 (720) 262-5097 phone number 0 0 users reported that they have successfully reached Waypoint Homes by calling +1 (720) 262-5097 phone number Click down if you have unsuccessfully reached Waypoint Homes by calling +1 (720) 262-5097 phone number 0 0 users reported that they have UNsuccessfully reached Waypoint Homes by calling +1 (720) 262-5097 phone number
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Waypoint Homes emailscustomercare@waypointhomes.com100%Confidence score: 100%Supportcasey.edwards@colonystarwood.com100%Confidence score: 100%Supportresidents@waypointhomes.com10%Confidence score: 10%
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Waypoint Homes address1999 Harrison Street 24th Floor, Oakland, California, CA94612, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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They don't care and once they purchase the properties that do some patchwork on the dwelling and make them eye appealing however whats going on behind close doors is unacceptable. Waypoint homes motto is " Reinventing renting" they are reinventing all right but not in a good way. Good Luck with your struggles on behalf of the city of richmond