Westlake Financial Services review: Harassing phone calls 6

I agree with all the comments given about this company. They are down right rude and unprofessional in handling their customers. I was late for one month because I lost my job due to being diagnosed with cancer. Some guy called and demand we pay $800.00 dollars or they will repo. the car. I try to explain my situation but he said he did not care. I try to tell him I lost my job because of my situation but he told me I should have thought of that before I signed the papers. He harassed us for two weeks telling me I was not suppose to drive the car because I stole it from them because of nonpayments. He said he was going to call the police to find us on the road. I did not have my chemotherapy on that Wednesday because my blood pressure was so high. When we returned that day, there was a number for me to call. I called and he screamed at me and telling me to go look for families or friends that can loan me the money to pay them after he told me he was sending the repo. people to get the car. Then on the second week, he kept calling us to give them the address. Mind me, the address should be on my paperwork for my loan. Some girl called that same morning and asked for the address, so why is he asking us again? my husband got on the phone and argued with him because he heard me crying. Finally after fighting with him on the phone for almost a week, my husband told him the address, the next day we never heard from him again up until now. If I had known this, I would not have taken a car from this lot which associate with Westlake. I am thinking of suing the company for harassment and mental anguished because I missed my chemotherapy twice because of my blood pressure being high. My nurses and doctors asked me if there was something I was stressed about so they can help me deal with it so I can go forward with my treatment. I will definitely report this financial institution to the better business beaurer and see what they can do to businesses like this one.

These people are crazy! We have HIPPA to protect us with our personal business being exposed in the medical profession but, these people are not professsional at all and they harass people when a payment is 2 days after the due date. They called my Mother's job and told them her business after she had already schedule her payment that was not "late" it was 2 days after the date due anyway, she had a bankdraft scheduled for that Monday which would have been 4 business days after the date due. These people need to be investigated and closed for slandering consumers and harassment.

I am deeply sorry to hear about the lady who undergoes chemotherapy and what her experiences with Westlake Financial have been. Believe me, I have had a car repossessed not by Westlake Financial, but a little more than a year ago, involving another finance company. With the other financial company, I found that they have a GPS system that they use to find you. TWICE, on two separate occasions, I had this ugly unmarked tow truck show up to take my vehicle. These people that do these repossessions are RUTHLESS, yet, the ARE ABLE TO GET AWAY WITH IT! I was working as a visiting nurse in the community and they actually on both occasions came on to the property of my patients. The first occasion, I got in my car and refused to back down. The guy eventually left. About 4 months later, I was at a patient's home, and this patient had a gated secured property whereby they inadvertently left the security gate open while I was there to see my patient, and the so-and-so driving the tow truck drove on to the property, hooked my car up. I called the cops but because the tow truck driver already had my car hooked up there was nothing the cops could do. Talk about being horrified and mortified. What I am saying is that ALL of these financing companies are RUTHLESS and they will stop at nothing, including using GPS to find you and your car at any time of the day or night. Never mind them relying on the address verification. They will ALWAYS get over on the consumer by using GPS. Additionally, for the other complainant, I too received harassing phone calls in numbers for being just a couple of days late. Some how, these turds can get away just within the letter of the law. We as consumers need to stand strong, and demand change.

What I forgot to mention in my previous commentary is that I did contact my attorney and asked her whether this was legal or not for the repossession company to enter private property that was someone else's private property to repossess my car, and the attorney said that yes, they can get away with that. What BS, but, unfortunately that is the law. Out here in California, there is absolutely little protection for the consumer. Other states, there is more protection for consumers.