CB Department Stores Woolworths South Africa Staff refusing to help a paying client

Woolworths South Africa review: Staff refusing to help a paying client

Charlotte-Ann Aucmp of US

Nov 05, 2022 10:54 am EDT

Good day I visit the woolies at west coast village in blouberg recently. I go there quit often to by some tock for my restaurant because you are the best quality I can find. On average I can spend anything form r2000 and up with in a few day. Most of the staff even know me by name. So I found it very disturbing to get refused service. Because a the slips don’t print even after I said I don’t need a slip. Talked to the manger he didnt seem to care very much either.

Desired outcome: I would like at least a written working and some training done on how to speak and treat to a guest. I know how hard it is to work with people but the customer is still a paying customer

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Woolworths South Africa Contacts

Woolworths South Africa phone numbers

+27 214 079 111
+27 214 079 111

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18%
Confidence score

Head Office Switchboard

+27 860 022 002
+27 860 022 002

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8%
Confidence score

General Enquiries

+27 861 502 020
+27 861 502 020

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Woolworths South Africa emails

custserv@woolworths.co.za

100%
Confidence score: 100%

Support

shop@woolworths.co.za

96%
Confidence score: 96%

sales

Woolworths South Africa address

93 Longmarket Street, Cape Town, 8001, South Africa

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Nov 21, 2024