In August, I accepted your $300 credit for services and said that I would not pay anything for services just wanted the free offer. My account was set up with that understanding. I set it so it wouldn't go over the $300 for the month. I did not okay any upgrades just was using the free $300 credit. I cancelled the services when my balance said $0 and I still had $45 in credit for my account (in September). I spoke with someone over the phone to cancel and was assured that my account was $0 and I would owe nothing per the balance being $0 although they told me I still had a $45 credit in my account. I told them to just cancel it and I wanted nothing further to do with them.
In October, they bill me for $55 all of a sudden. My account was $0 when cancelled and had a credit. They added something to it after the fact and are trying to scam people. They have done this to several people and have poor reviews. I want them to clear out my account to a zero balance and leave me alone! They still are trying to get me to sign up again for another $300 credit. Sheesh! Apply that to this bogus $55 charge and leave me alone. I will NEVER use your services. I never got any business from it either.
Desired outcome: Clear out my account to a zero balance and do not contact me again.
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